Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great work life balance and co workers" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 21 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 18 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 12 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Oct 9, 2024

A company re-inventing itself

Vice president

Recommend

CEO approval

Business Outlook

Pros

Growing company with a bold vision, committed to the mission of serving military families, and empowering employees to help drive that transformation

Cons

Behind on the times in terms of technology and processes, but rapidly upgrading the tools and updating processes.

First Command Financial Services Response

1y

Thank you for your positive review. Our employees and Advisors often tell us that our mission of coaching military personnel and their families in their pursuit of financial security is one of the most compelling elements of a career with us. As we upgrade our technology, tools, and processes, your role as a leader will be critical in driving employee adoption while we work hard to maintaining and advance our incredible company culture. We are thrilled you are here during this evolution and excited about the journey.

5.0

Oct 9, 2024

Best place to work EVER!

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

- Hybrid - ESOP - Great work-life balance - Stellar executive leadership - Appreciated and recognized for a job well done - Benefits - Great people who work hard for the mission and vision - On-site gym

Cons

It would be good to explore ways to reduce the amount of meetings.

First Command Financial Services Response

1y

Thank you for writing a review and for your enthusiasm for our shared mission. We appreciate you sharing many of the benefits of joining our incredible team at the Home Office. As an employee-owned business, we encourage our employees to exercise their ownership rights and share their feedback with us to learn and grow together. Your comment about exploring ways to reduce the amount of meetings is one we highly encourage you to discuss with your direct manager. We will also be sharing this feedback with our executive leadership team.

3.0

Oct 9, 2024

Strong Company, but takes advantage of employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has a strong mission. The leadership team does a great job of making conservative decisions that keep the company financially strong, ensuring that the company remains stable and there is not a need for layoffs. The company provides a thoughtful approach to employee benefits.

Cons

While there are growth opportunities, internal promotions and long-tenure causes employees to fall significantly behind the market in compensation as compared to more recent hires. The forced increase in the number of in-office days has caused significant stress without the promised benefit, especially for those with long commutes. I truly believe that there has been a decrease in productivity since the return to office due to the emotional and mental toll of the in-office environment. The company regularly says that they are going to focus on main priorities and not try to do "everything at once", but then they continue to pressure for "everything at once". This runs employees into the ground and contributes to burn-out.

First Command Financial Services Response

1y

Thank you for taking the time to share your perspective. Your thoughtful review and feedback will be shared with our executive leadership team. Considering your tenure at First Command, you likely well know how we advocate for our employees to share constructive criticism here and with their management teams for us all to learn and grow. We understand that as an employee-owned business, our employees are invested in the company's future and we take all feedback seriously. While we recognize your stance on compensation, our approach to hybrid work, and business priorities, we must set the record straight on First Command's stance on our employees. We are proud of the incredible work and culture our employees create and build upon each day here in the Home Office, and we believe that the strength of our business and mission is because of the talent our people bring to the table and the commitment our employees share to our mission of coaching military personnel and their families in their pursuit of financial security. They are our competitive advantage, not something to take advantage of. Thank you for your feedback.

Viewing 313 - 315 of 576 Reviews

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