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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

There is great support from the company as well as training for getting into finance without a background in the field. Amazing team and work culture.

Cons

Have to build your own leads and possibilities. Do not expect anyone to just walk through the door and fall in your lap.

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First Command Financial Services Response
2y
Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to act as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
3.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

First Command has a Beautiful campus.

Cons

There are not many Growth opportunities at the bank.

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First Command Financial Services Response
2y
Thank you for sharing your feedback with us. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We're excited about your future with us and would point you to several resources available at First Command that can support your growth. First, we have a long-standing policy of promoting from within. Employees who improve their skills and demonstrate a desire for career growth have the opportunity to advance. We regularly post non-exempt and most exempt level job openings to facilitate this process and hope you'll consider the ones relevant to you. We also encourage employees to develop their expertise in industry-related areas. If your job requires certification, we will assist you in obtaining an appropriate company-approved professional certification. Finally, we believe in furthering education to enhance current skills and improve future potential. Eligible employees can receive tuition assistance for courses approved by the company through our tuition reimbursement program. We hope you'll take advantage of these opportunities. We appreciate you taking the time to share your perspective and will be sharing your feedback with leadership.
3.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I liked working at First Command because you get to work solely with military members. There is also incentives that you can receive to add to your commissions to make your income a bit more stable

Cons

During my employment, I had a $1,700 office bill I had to pay each month, and also a $300 payment that paid for something at the home office (I don’t even know what it was for). You also only get about 4 months on salary so you have 4 months to build your BOB and then you’re fully on commissions.

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First Command Financial Services Response
2y
Thank you for sharing your experience as a First Command Financial Advisor. Many of our Financial Advisors tell us one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people to act as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide face-to-face financial coaching. As you mentioned, our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. From that money they pay their business expenses, including office bills. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and will be sharing your comments with leadership.
Viewing 364 - 366 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.