Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Benefits are good" ((in 23 reviews)); "great training and place to start" ((in 22 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 19 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (576 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Feb 20, 2024

Great company with great opportunities and work culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

• Great work culture that respects employees' work-life balance, work load, and respects their skills. • Gives time for learning • Provides great opportunities. • Hybrid Model of work • Great Leadership • Amazing benefits

Cons

• Pay is okay, not bad though. • Old building and interior.

First Command Financial Services Response

2y

Thank you for taking the time to share your experience with us. At First Command, we are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated, informed and part of the First Command family. As part of our commitment to our employees, we’ve implemented a flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation. These in-person opportunities are critical to maintaining our strong culture. We appreciate you sharing your review and are excited you’re on the team.

5.0

Feb 17, 2024

Admin Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Learn a lot about good financial practices

Cons

- Depending on who you work under, pay may not include benefits

First Command Financial Services Response

2y

Thank you for sharing your perspective with us. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract talented individuals and reward them for committed service. Thank you for taking the time to share your feedback.

5.0

Jan 25, 2024

Great place to continue to serve military members

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

We have been given so much by the military community, and it is a wonderful opportunity to return the favor by supporting them in any way we can.

Cons

Our advisors are the best in the business, and that's because we make sure they know their stuff. Our licensing process is rigorous and challenging, ensuring that only the most qualified and knowledgeable professionals make it onto our team.

First Command Financial Services Response

2y

Thank you for sharing your experience. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. As you’ve mentioned, our Advisors go through an extensive training program designed to equip them with the tools they need to build and grow their own business, serve new clients, and provide quality, face-to-face financial coaching. Our most successful Advisors are united in our mission, believe in this coaching approach and always put our clients first. In this way, we maintain a culture that reflects the high ethical standards and best practices of the financial services industry. We are here to support you and are grateful to have you on the team.

Viewing 370 - 372 of 576 Reviews

Jobs at First Command Financial Services

Administrative Assistant

Administrative Assistant

Financial Advisor: Serving Military Families