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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with like-minded people who genuinely believe in service as a way of life.

Cons

Starting any business is hard and requires years of commitment. (It's your business; be committed.)

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First Command Financial Services Response
2y
Thank you for sharing your feedback with us. We appreciate your long tenure with the company and continued commitment to coaching military families in their pursuit of financial security. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. As part of our commitment to our Advisors and clients, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our goal is to put the needs of our clients first and provide them with the best possible service. We appreciate your feedback and thank you for taking time to share your experience.
3.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, Deferred compensation is very good.

Cons

100% commission pay. Heavy prospecting for first few years

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First Command Financial Services Response
2y
Thank you for taking the time to share your experience as a First Command Financial Advisor. We are committed to creating and sustaining a culture of appreciation and support that inspires our entire team. As you note, the Advisor role can be challenging. Our Advisors who remain dedicated to serving others also find this career rewarding. Being a member of the First Command team comes with many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, acquire new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Advisors enjoy salary compensation during the training period. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your thoughtful feedback and thank you for taking the time to share your experience.
3.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great advisor team who takes care of their staff. Definitely a great place to work for veterans! Great place to make a easy military transition.

Cons

Inconsistency from management, feels like you are working under multiple supervisors with different expectations. No sense of equal accountability amongst staff from supervisors.

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First Command Financial Services Response
2y
We appreciate you taking the time to share your experience with us. We are proud to hear from employees past and present that First Command continues to be a great place to work for veterans. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their supervisors or management. Again, thank you for taking the time to share your experience.
Viewing 373 - 375 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.