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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (575 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Career opportunities

      4.1

      Compensation and benefits

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      575 reviews
      1.0
      Jun 25, 2018

      Do Not Recommend

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fruit is provided to employees and have many company wide events.

      Cons

      Very top-heavy company. By far the worst IT department I have encountered; nothing is ever resolved and they do not communicate within or outside of their department. A primary program still in use within company is DOS based. Meetings on top of meetings and nothing is ever accomplished or resolved. Very outdated tech as well as company policies and values. Very rigid and independent thought is actively discouraged.

      avatar
      First Command Financial Services Response
      7y
      I'm sorry to hear about your frustrations. As an employee-owned company, we are committed to creating and nurturing a positive environment for all. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We maintain an open door policy, and we encourage employees to discuss business-related problems with their supervisors or with any members of management. Thank you for taking the time to share your perspective. I am passing your comments along to our Leadership.
      3.0
      Apr 11, 2018

      Good place to work...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Place to learn from customer service, banking, finance, as well as IT both corporate and bank IT. This company encompasses all facets in one location.

      Cons

      On the surface the Company has a great face, but don't upset the wrong person it is a very click-ish atmosphere almost like high school.

      5.0
      Mar 30, 2018

      First Command Financial Services in Sumter/Columbia

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      First Command's Victory Starts Here District, servicing the greater Columbia (Fort Jackson) and Sumter (Shaw AFB) areas is an outstanding place to work, with unlimited opportunity to help families achieve financial success. The teams in both Sumter and Columbia are fantastic to work and interact with. Working in this district is very much a team sport, with experienced senior advisors routinely giving up their time to help new folks get started on their careers. The environment is very supportive and positive for men and women alike. The support from very real people back at the Home Office in Fort Worth is phenomenal. There are specialists in all fields of technical support, financial planning, product services, investments, information systems, compliance, licensing, etc., who are very eager to help advisors to succeed in the field - it really is an amazing system to work in! Senior leadership (all the way up to and including the CEO) is easily accessible for inputs and questions. The compensation system is one of the best, if not THE best, in the industry! Importantly, there is no shortage of available work within our target markets, so there is little risk of being bored if you do the work!

      Cons

      While there is tremendous support and help available, especially in the first year, don't expect to come in, sit down, and have business come to you. If you work hard at it, the business can be very lucrative, but if you come in and "play office," things will likely go badly for you, despite the strong support environment.

      Viewing 427 - 429 of 575 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.