Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

5.0

Mar 22, 2018

Small family feel in a large private company

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

- sticks to core values, genuinely desires to serve our military members - great mentorship through District Advisor and seasoned advisors in office - is concerned about each advisor and growing his/her business - incredibly flexible, hands-off management approach unless otherwise desired - incentivizes success, has my best interest at heart

Cons

- like any financial advising job, tough to get started - training program still could improve, has come a long way in the last 2 years - behind in the tech capabilities - sometimes short-staffed at home office,

5.0

Mar 15, 2018

Financial Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Company to work for. Everyone is like family.

Cons

Long hours and lots of pressure to find new clients.

1.0

Mar 15, 2018

Financial Advisor INSURANCE SALESMAN

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this company and the other reviews are First Command PAYING their advisors to leave them.

Cons

All they can "sell" you from an investment standpoint are Class A high priced mutual funds which come with a massive 5.75% sales charge and over a 2% management fee. Their ENTIRE model is based off of WHOLE LIFE INSURANCE. If you do not sell it, you won't make money. They PUSH it on military that have $400,000 SGLI ALREADY. This policy has a MASSIVE commission for their advisors and is literally ripping money away from our military families. They are being deceived into buying a price insurance policy before paying off DEBT or putting money away in a LOW COST investment that almost ANY other firm can provide.

First Command Financial Services Response

First Command categorically rejects all of the allegations in this posting. These statements are patently false and bear no relation whatsoever to the honorable manner in which First Command conducts its business. At all times we act in our clients’ best interests. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry.

Viewing 430 - 432 of 575 Reviews

Jobs at First Command Financial Services

Personal Banking Associate

Senior Experience Researcher and Designer

Senior Digital Product Owner

Digital Product Owner II

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Small family feel in a large private company

Financial Advisor

Financial Advisor INSURANCE SALESMAN

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