Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 19 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

4.0

Oct 28, 2022

First Command

Licensing associate

Recommend

CEO approval

Business Outlook

Pros

Hybrid work schedule and friendly coworkers

Cons

Pay for long term employees

First Command Financial Services Response

3y

Thank you for sharing your First Command experience. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. As part of our commitment to our employees, we’ve implemented a flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation. At First Command, we focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Through this program, our long-term employees are able to amass considerable assets. Thank you again for taking time to share your experience.

4.0

Oct 26, 2022

It has good WLB but payment is not competitive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance. People here are friendly.

Cons

Still in Agile transfer, might have too many meetings per day.

First Command Financial Services Response

3y

Thank you for sharing some of the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. In addition to competitive pay and a generous benefits package, as an employee-owned company, we offer an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes and technology to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking the time to share your experience.

1.0

Oct 26, 2022

Beware!

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Amazing, dynamic environment at the local (district) offices Local advisors and their teams generally care about the clients; for the most part Stated mission is worthy of respect Many advisors and team members are former military and/or family members of the military Most advisors are independent contracts; make your own schedule

Cons

SALES! This is the singular focus of senior leadership All advisors; regardless of experience & tenure, are held to the same sales metrics without regard to client demographics Sell, sell, sell. The more you sell; the better you are as an advisor Senior leadership is unconcerned with local advisors Senior leadership hiding behind well designed corporate public image deliberately crafted to give the impression the company values the members of the US military; which it does not Many unwritten policies which contradict written policies/procedures Senior leadership has little to no military experience Loyalty is demanded & expected up the chain of command; however, senior leadership shows no loyalty down the chain

First Command Financial Services Response

3y

Thank you for your feedback. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. We do not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of a comprehensive financial plan. They present practical financial recommendations that fit the unique circumstances and goals of each client. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. We encourage Advisors and employees to discuss challenges with their management. In a recent survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Thank you for your feedback and sharing your experience.

Viewing 436 - 438 of 575 Reviews

Jobs at First Command Financial Services

Senior Digital Product Owner

Senior Experience Researcher and Designer

Personal Banking Associate

Digital Product Owner II