Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

5.0

Oct 5, 2022

A Refreshing and Enjoyable Work Experience

Senior copywriter & content manager

Recommend

CEO approval

Business Outlook

Pros

Since the beginning, I've enjoyed the family-friendly and professional atmosphere. I feel that I am giving back to those who serve and that gives me purpose on a daily basis. The office atmosphere is safe and I have been continually welcomed into the department by wonderful individuals.

Cons

Please continue to be on the cutting edge of diversity, inclusion, and technological advances.

First Command Financial Services Response

Thank you for sharing your experience. The mission of the company is incredibly important to our employees. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. Thank you again for sharing your perspective.

4.0

Sep 10, 2022

Great Company Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

First Command encourages employees to learn and explore different skills.

Cons

Numbers of meetings can be a bit overwhelming.

First Command Financial Services Response

Thank you for taking the time to share your experience working at First Command. We seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback from our employees is part of that commitment, so thank you again for taking time to share your experience.

5.0

Sep 7, 2022

Great Job

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Great work environment. Clear job descriptions

Cons

Clients can be difficult to work with at times.

First Command Financial Services Response

Thank you for taking the time to share your positive experience. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback from our employees is part of that commitment, so thank you for sharing your experience.

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