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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
1.0
May 16, 2013
Recommend
CEO approval
Business Outlook

Pros

I believe for the most part that many of the people that work here are good people.

Cons

This company claims to have "independant Contractors" as their Financial advisors, and in fact they are anything but. It was clear from day one that the only thing they want you to sell is whole life insurance. Their financial planning software only allows for the recommendation of whole life insurance, and I have been sepcifically told that they will not approve the sale of anything else. Their claim of comprehensive financial planning is completely false, they highly discourage investments in anything but their fee based account and also do not allow the sale of many investment products. In my 10 years in the business, I have never experienced a company using such out dated software and adopted such a one sided way of thinking. This company feels more like a multi level marketing company than a financial services organization. They have all advisors memorize a detailed script teaching them how to manipulate people into buying whole life insurance. If you are an advisor considering working for this company, you need to do your research and ask questions like: Why did the company experience a mass exodus of advisors and clients in the last 5 years, why is their compensation contract so much lower than the rest of the industry? The other point that is very bothersome to me is the fact that the company expresses their services to our nations military. In actuality what they are doing is preying on our men and women in our service. They explain that these men and women are used to taking orders and it is our job to tell them that they need to buy whole life insurance without any regard to the affordability or if it fits into our clients plan and goals. This company was started as a "good ole boys club" and that is exactly how it is today. If the company doesn't wake up and realize it is 2013, the company will not be here for much longer.

2.0
Feb 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, base pay, good kick off program. You don't have to pay to play.The company is pro military.

Cons

You do not get leads. Any sales you make will be from personal contacts. You are not allowed to sell to anyone with GHI under $40,000 or active duty under E5. Get good at obtaining and meeting with referalls, it is the only way your business will grow. They do not invest much in marketing, other than hiring people with good looking networks. Once your personal well runs dry, you have no leads to turn to. This usually results in the advisor looking for another company to work for within a couple of years.

4.0
Feb 18, 2013
Recommend
CEO approval
Business Outlook

Pros

-A "salary assistance" helps you when first starting off -You get to know the company "higher-ups" pretty well -Good people to work with

Cons

-You need to be able to sell insurance. And lots of it. That is where you earn most of your money early in your career. -Each district is a separate situation, you may have a great manager who helps, you may have a bad manager who does not

Viewing 547 - 549 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.