Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 631 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are good" ((in 22 reviews)); "They also have great training on the Federal Employee market." ((in 16 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 12 reviews)); "Long hours while building your business" ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What First Command Financial Services locations have received the highest employee ratings?

Colorado Springs , Annapolis , San Antonio , San Diego , Charleston , Dallas-Fort Worth , Fort Worth

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

574 reviews

5.0

Jan 15, 2014

Growing, ethical company with wonderful culture and work/life balance

Marketing

Recommend

CEO approval

Business Outlook

Pros

- Very stable, private company with attractive employee stock ownership opportunity (unusual since dot com bubble) - Dedicated people committed to making First Command a great company that benefits clients and employees/Advisors - You can feel good about what you do every day - supporting military community, supporting Advisors who care immensely about helping clients create abundant lives - Big supporter of charities like Hiring Our Heroes, United Way. Employees are very involved with charitable activities, and there are many fun opportunities to get to know other employees. - Compensation is in line with market. Lots of perks that support work/life balance.

Cons

Health care plan is not as good as some. South Fort Worth location means a long commute for many in DFW. But work from home opportunities make this less of an issue.

4.0

Jun 10, 2014

A company that tries to take care of it's employees to the fullest extent.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company does great things for it's clients in making sure they have or are doing what they need for their financial future. These same things are available to all the employees with a significant savings on fees and such. It's an employee owned company, so we have great retirement benefits from a 401K to an ESOP. There is a full variety of medical benefits too from health to long term care. We have our own gym to promote our health and a charitable giving committee to give back in the community. Most of the employees I see seem happy and enjoy their job. Employees are welcome to partake in a leadership development program if they desire personal/career growth. The company values are clear and are taught/explained to new employees as they onboard and stay in the forefront of everything they do. Employees are recognized and rewarded for jobs well done, promotions, birthdays, etc.

Cons

At times there an be a lack of communication between departments, but I have witnessed this being actively worked on to decrease that and to ensure that departments provide a consistent message to their client: the Advisor. Lack of interest on the employees to take advantage of leadership development/financial services offered, then blaming others for their problems rather than taking personal responsibility.

5.0

Apr 11, 2014

Quality company; Courageous enough to do the right thing.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Real-meaningful work, helping some of the best kinds of people on the planet. I am proud to coach people towards the things that matter to them. Without us, there would be few left to help most of these goood, good people.

Cons

Too few people have heard about the good we do; this company's mission misunderstood by most.

Viewing 556 - 558 of 574 Reviews

Jobs at First Command Financial Services

Senior Experience Researcher and Designer

Senior Digital Product Owner

Senior Financial Advisor – Experienced Professionals

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First Command Financial Services

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Ratings by category

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Reviews by job title

Growing, ethical company with wonderful culture and work/life balance

A company that tries to take care of it's employees to the fullest extent.

Quality company; Courageous enough to do the right thing.

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