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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
1.0
Aug 25, 2010
Recommend
CEO approval
Business Outlook

Pros

The parking garage and the work out center are great features. They keep the building in fine shape. Most of the employees truly care for each other.

Cons

Lack of communication between departments. Hold themselves out as planners but are really just selling products, and the product inventory is very limited. They love the commission heavy whole life policies and depend on the revenue streams from those policies to keep the back office afloat. They were fined $12 million dollars for the way that they did business and the senior leaders are dragging the field force back to those scripts and conversations that lead to the fines. Most advisors are just sales people dressed up as planners.

2.0
Jun 25, 2010

Be careful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, laid back office, flexible hours, opportunities for those who are truly driven. Not a terrible place, not a great place either.

Cons

Lots of restrictions of advisors, little help gaining clients, extremely high startup costs. I felt that the advisors didn't truly create value for their clients, but were just more worried about selling and commissions.

2.0
Nov 26, 2010

Pay Attention!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping people become financial independent.

Cons

Management does not value its advisors

Viewing 562 - 564 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.