Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 39 reviews)); "Benefits are good" ((in 24 reviews)); "They also have great training on the Federal Employee market." ((in 23 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 16 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(167 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

Reviews about "Career Development"

Return to all reviews

Corporate Careers

5.0

Dec 15, 2025

An employer who cares

Qc compliance analyst

Recommend

CEO approval

Business Outlook

Pros

This company really cares about its employees. Lots of events for employees, ERG groups, training opportunities.

Cons

No cons to provide at this time.

First Command Financial Services Response

6mo

Thank you for sharing your story and experience. At First Command, we’re committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of our corporate family. We’re glad you find value in the opportunities we offer for wellbeing and professional development.

4.0

Oct 13, 2025

Transformation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Stable and reliable career - Recent investments in technology

Cons

- Emphasis on in office collaboration and meetings - Empowerment not consistent across organization. Many decisions falling to ELT

First Command Financial Services Response

9mo

Thank you for being part of our continued transformation. We appreciate your recognition of our recent technology investments and your honest feedback around empowerment and collaboration. We’ll continue to focus on building an environment where leadership is accessible, collaboration is meaningful, and all team members are equipped to drive impact. Your insights help shape how we move forward.

5.0

Oct 7, 2025

An Inspiring and Collaborative Workplace

Marketing and recruitment coordinator

Recommend

CEO approval

Business Outlook

Pros

Fantastic team culture—everyone is supportive and collaborative. Leadership is approachable and invests in employee growth. Plenty of learning opportunities across marketing and recruiting. Excellent work-life balance.

Cons

None. Truly a great place to work!

First Command Financial Services Response

9mo

We’re thrilled to hear that your first year at First Command has been filled with meaningful learning, support, and collaboration. Thank you for taking the time to recognize the culture our teams work hard to foster, and for sharing how leadership and cross-functional opportunities have shaped your experience. We're glad you're here and look forward to seeing your continued growth.

Viewing 4 - 6 of 167 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

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Technical Support Center Analyst

Experience Research & Design Manager

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First Command Financial Services

First Command Financial Services reviews

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An employer who cares

Transformation

An Inspiring and Collaborative Workplace

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