Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 631 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "great training and place to start" ((in 23 reviews)); "Benefits are good" ((in 22 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 12 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What First Command Financial Services locations have received the highest employee ratings?

Colorado Springs , Annapolis , San Antonio , San Diego , Charleston , Dallas-Fort Worth , Fort Worth

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(126 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Sep 7, 2025

Good, not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, good supporting cast

Cons

Not great pay for the work done

First Command Financial Services Response

9mo

Thank you for taking the time to share your experience. We're glad to hear that you've found value in the flexibility and team support. We also appreciate your feedback regarding compensation as we are constantly evaluating how to best support and recognize all members of our workforce. Your perspective is valued, and we’re grateful for your contributions in helping us serve our mission.

5.0

Aug 22, 2025

Most Rewarding Career

District advisor

Recommend

CEO approval

Business Outlook

Pros

-Get to help military families live the life they deserve -You are in control of your schedule -Get paid your worth, you control compensation -Sharing stories and experiences with military families is awesome

Cons

-Pay is not guaranteed but not a concern if you truly care about your/our mission -Humans...they are fascinating. Know they should do "x" but won't because Starbucks. Can only help those who want to be helped! -If interacting with humans is not your thing, may have difficulty

First Command Financial Services Response

9mo

Thank you for your long-standing commitment and for bringing passion to our mission. Your insight into working with military families, and the reminder that this career is as much about heart as it is about discipline, is incredibly meaningful. We appreciate your advice to keep the client experience efficient and compliant, and we’re proud to have professionals like you leading the way.

5.0

Jul 29, 2025

Best company I've ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's not often that you get to work for a company that supports their employees and treats them less like widgets and more like family, but that is what I found at First Command. I spent over 20 years working harder and harder for other financial service companies and was asked to do more and appreciated less each passing year. I've now been at First Command for over 10 years and wish I could have been here so much longer. The fact that we get to serve the military community, especially when they most need us, makes it even more rewarding. Great benefits and recognition programs. Strong ESOP with top notch balance sheet management. Loyal and deserving clients. Overall good pay. Communicative leadership. Investment in professional growth and in growing technology. Training is strong and getting better. Worthwhile mission. Potential to grow as a company/employee is ready to explode right now.

Cons

No company is perfect, but I promise that folks here care and strive to do the right thing by all.

First Command Financial Services Response

10mo

Thank you for your incredible endorsement and over a decade of dedication to our mission. Your words reflect the culture we strive to build, one grounded in purpose, support, and service. We’re proud to have employees like you helping shape a future where our people and clients thrive. Thank you for being part of our story.

Viewing 4 - 6 of 126 Reviews

Jobs at First Command Financial Services

Administrative Assistant

Senior Digital Product Owner

Senior Experience Researcher and Designer

Senior Financial Advisor – Experienced Professionals

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First Command Financial Services reviews

Ratings by category

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Reviews by job title

Reviews about "Compensation"

Good, not great

Most Rewarding Career

Best company I've ever worked for

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