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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

128 reviews

Reviews about "Compensation"

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4.0
Apr 12, 2022

Great

Recommend
CEO approval
Business Outlook

Pros

Great Pay and benefits. Great managers.

Cons

It is a busy call center

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First Command Financial Services Response
4y
Thank you for sharing your experience. We appreciate your comments on the benefits of a career with First Command. We seek to attract and retain talented people by providing our employees opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated. Thank you again for taking time to share your positive experience at First Command.
2.0
Apr 8, 2022

Not for me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They invested a lot of time & money on training for admin staff.

Cons

Many times I felt overworked and underpaid.

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First Command Financial Services Response
4y
Thank you for sharing your perspective with us. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your feedback.
3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

- ESOP - Great coworkers and teamwork

Cons

- Shifting priorities and attrition means that we can't focus and it spreads us thin. - Base salary isn't so competitive within the industry. - Amassing technical debt because of rapid development on pet projects.

avatar
First Command Financial Services Response
4y
Thank you for taking time to share your experience. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our company leaders are also committed to maintaining an open-door policy. We encourage employees to discuss concerns with their manager. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
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Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.