First Command Financial Services reviews

Thank you for sharing your feedback with us. I'm sorry to hear about your negative experience. As an employee-owned company, First Command is committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate problems to their supervisors or management. In our most recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of this organization. Additionally, we focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area. Another valuable financial benefit is the Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. We will be sure to make our leadership aware of the concerns you have shared.

Thank you for sharing your positive experience at First Command and the benefits of working for our company. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We seek to attract and retain talented people by providing our employees with opportunities to enhance their professional knowledge and grow within the organization. We appreciate your recognition of our recent efforts in the advancement of our systems and technology, as we are committed to making continuous investments in our digital capabilities. The pandemic prompted us to accelerate our efforts and we quickly launched new digital engagement tools to enable ongoing business growth and continued servicing of existing clients. Thank you again for your feedback and for sharing your experience.