employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

171 reviews

Reviews about "Culture"

Return to all reviews
5.0
Apr 8, 2022

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Flexible WFH. Awesome corporate culture. Employee owned.

Cons

Can't think of anything to list.

avatar
First Command Financial Services Response
4y
Thank you for sharing your positive experience and some of the benefits of working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Our new flexible, hybrid work environment reflects a meaningful balance of in-office experiences with work that can be done virtually. We know face-to-face interactions allow us to develop deeper relationships, pursue greater creativity and innovation, and are critical to maintaining our strong culture. Thank you again for your feedback and for sharing your experience.
3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

- ESOP - Great coworkers and teamwork

Cons

- Shifting priorities and attrition means that we can't focus and it spreads us thin. - Base salary isn't so competitive within the industry. - Amassing technical debt because of rapid development on pet projects.

avatar
First Command Financial Services Response
4y
Thank you for taking time to share your experience. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our company leaders are also committed to maintaining an open-door policy. We encourage employees to discuss concerns with their manager. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
3.0
Mar 24, 2022

A+ Culture and C- Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture at First Command is top notch. The employees genuinely care about the work they are doing and the military clients that they serve.

Cons

The pay is well below industry standard for many positions at the home office and they are strongly encouraging employees to go into the office at least 2 days a week. Many times people are going into the office, but have no need to be in-person that day.

avatar
First Command Financial Services Response
4y
Thank you for sharing your experience. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Our new flexible, hybrid work environment reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation. These in-person opportunities are critical to maintaining our strong culture. The health and safety of our employees has been and will continue to be our top priority. Thank you again for your feedback and for sharing your experience.
Viewing 103 - 105 of 171 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.