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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

171 reviews

Reviews about "Culture"

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2.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The work is fine and generally I am left to be self sufficient. They have paid for additional certifications.

Cons

Little to no diversity efforts. Poor culture leads to poor office interactions. People are called "hood rats" or told "bye Felicia" and HR does not take these things seriously Base pay is below market rates. Return to office is mandatory 2 days a week. "Merit" increase was only 3%, less than inflation. No 401k matching. The esop contributions are on a very long 6 year vesting schedule. Poor training leaves you unprepared do deal with issues that may arise, even 3 years into the job. Often there is 1 person who knows the answer to, or has access to fix and issue, and if that person is out of office, you must wait for their return for a resolution.

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First Command Financial Services Response
4y
We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We focus on providing our employees with extensive training and opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. Thank you again for taking the time to share your experience.
5.0
Oct 28, 2021

Great place

Recommend
CEO approval
Business Outlook

Pros

Great culture and friendly people

Cons

No cons I like everything so far

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First Command Financial Services Response
4y
We appreciate you taking the time to share your positive experience with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback from our employees is part of that commitment, so thank you again for taking the time to share your experience.
2.0
Oct 25, 2021

First Command

Recommend
CEO approval
Business Outlook

Pros

Great Company with a great mission

Cons

Technology lagging behind and culture needs to focus on females joining the firm.

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First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of our company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. For our Advisors, their career is about pursuing First Command’s mission of coaching those who serve in their pursuit of financial security. As part of our commitment to our clients, we are dedicated to making continuous investments in our technology and digital capabilities to enable ongoing business growth and continued servicing of our clients. We hope you have experienced the added resources provided and ongoing support from our leadership team. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. Thank you again for taking the time to share your experience.
Viewing 112 - 114 of 171 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.