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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (574 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Career opportunities

      4.1

      Compensation and benefits

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      574 reviews
      3.0
      Jul 29, 2013

      Get your licenses and get the hell OUT

      Client services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock options and some bonuses, the company culture in many areas is pretty good which is why I stayed so long. That being said my last department which I spent more years in than I care to admit, was the equivalent to serving me in a Taiwanese prison.

      Cons

      Ability to move around in the company is zero. You get in and your stuck without a way to promote, which management does not promote. If you are a good and reliable employee which I was they will found a way to keep you from moving around.

      1.0
      Mar 6, 2018

      Financial Advisor

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential to earn a lot of money.

      Cons

      Very unethical company. Former advisors are suing them over exploitive and misleading hiring practices. I was encouraged to give bad financial advice to a retired Air Force veteran simply to make more money for myself and my boss. Sole motivation is greed.

      avatar
      First Command Financial Services Response
      8y
      First Command is committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry. Since 2009, the Financial Planning Association has recognized First Command as an FPA Alliance member – one of only two firms ever to receive this prestigious honor. FPA Alliance firms demonstrate an unwavering commitment to the financial planning process and to their clients, delivering all financial planning services in accordance with the FPA Standard of Care. With that in mind we are particularly concerned about your statement that you were “encouraged to give bad financial advice.” That is not how First Command conducts business. On the contrary, our policies and actions are continuously monitored to reflect a culture of compliance and a fiduciary standard of conduct by which we first and foremost act in our clients’ best interests. Your statements represent a serious matter to us that we wish to address. In the meantime, I urge you to report your concerns, with further details, to our Quality Management Team via email at Quality_Management_Inbox@firstcommand.com so we can investigate and take any appropriate action that may be warranted.
      1.0
      Oct 13, 2016

      Don't work here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      parking garage and the gym

      Cons

      outdated and not up with the trends of the company. They still think the way they operate will sustain them forever. C-level execs need an update, the CEO doesn't run the orgnization- you will find out quick who everyone is afraid of and why nothing moves forward. Benefits are overpriced, (i.e.. single person for a low deductible is over $350/month and family is like $1200 for high ded.. that's ridiculous). They say they have culture and values but NO one in senior management follows it.. it's all fluff. Be sure to do your research in salary..they underpay significantly and HR will say they did analysis and not tell you the sources. The bonuses aren't bad, but the merits unless your manager fights for you, you won't get a decent merit. No growth opportunity and esp if the one head guy in the company doesn't like you, then no one will like you. It's a bunch of 1st graders that spread horrible rumors and ruin people's reputation if you go against the grain. Do not go to this company if you plan to make any difference and make improvements.. it won't happen.

      Viewing 10 - 12 of 574 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.