Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

Financial Advisors | Transitioning Military

5.0

Aug 28, 2025

Outstanding place to work

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

For anyone looking to stay involved in the military network and work in that network to help families gain financially security, This company is always evolving and is simply a great place to work.

Cons

Many people miss out because they think we only support the military, when we are here to help anyone build a financial plan.

First Command Financial Services Response

9mo

Thank you for your thoughtful review and for your continued commitment to our mission. We’re proud that you’ve found purpose in helping military families pursue financial security. Serving this community is not just part of what we do, it’s the foundation of our mission and our vision. Our deep understanding of the unique needs of military families is what sets First Command apart, and we’re grateful to teammates like you who carry that mission forward every day. Thank you for your dedication to those who serve.

5.0

Aug 3, 2025

An Amazing Mission

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Taking care of our nation's military families (past, present, and future) is a cause that helps fulfill my destiny in life which is to love these individuals when I provide the necessary guidance and fiduciary advice to fulfill their hopes and dreams when making financial decisions. But most important, to be their light when tragedy strikes and things are not so bright. There is no better calling than to serve those who serve us.

Cons

It's a dynamic and changing industry. Integrating systems and processes is no easy task and making it scalable is challenging for all. You can change some areas and ignore or delay others, but that can lead to disconnect and frustration. Our culture, systems, processes, supervision, oversight, business partners, and products are all integrated and our transformation needs to evolve together in all areas. Transform in harmony, not as separate components/entities.

First Command Financial Services Response

10mo

Thank you for your thoughtful review and your long-term commitment to our mission. Your words beautifully capture the heart of what it means to serve military families. We appreciate your honesty about the challenges of integration and transformation. It’s a strong reminder that growth must be holistic and intentional. Your insights are helping us move forward.

5.0

Apr 16, 2025

Love This Company

District advisor

Recommend

CEO approval

Business Outlook

Pros

Lots of flexibility with working your schedule. Great leadership at all levels and company mission is the Best! Working with America's Hero's.

Cons

It is a career, not a job, so takes a few years to get your feet solidly under you.

First Command Financial Services Response

Thank you for reviewing First Command and your years of service to our mission. We’re grateful for your dedication over the past several years, and it’s inspiring to hear how much you value the flexibility, leadership, and especially the opportunity to serve our nation's heroes and their families. That mission drives everything we do, and it’s Advisors like you who bring it to life every day. You make a great point - this is a career, not just a job. It requires time, commitment, and heart to grow into the role and serve our clients well. Thank you for highlighting that reality with such honesty and encouragement. We’re honored to have you on the team and look forward to continuing to support you in Charleston and beyond.

Viewing 139 - 141 of 575 Reviews

Jobs at First Command Financial Services

Senior Digital Product Owner

Senior Experience Researcher and Designer

Digital Product Owner II

Personal Banking Associate

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An Amazing Mission

Love This Company

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