Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

3.0

Jan 27, 2025

Good Company if You're the Right Fit

Financial advisor trainee

Recommend

CEO approval

Business Outlook

Pros

The home office will pay for all of your licensing (I received SIE, Series 6, 63, & 65). The San Diego branch has many advisors that genuinely want you to succeed.

Cons

By their words they will never admit that they want you to focus on selling life insurance but by their actions (mainly their compensation structure and short 6 month salary) you either find clients with millions to rollover into managed accounts or you sell life insurance to active duty military. At the end of 6 months you're 100% commission dependent and will have a ~$1,500 monthly office bill due on top of the basic cost of living in San Diego. This company is great if your young and willing live on a tight budget for 3-5 years possible working a second job to supplement the lack of income or if you're someone who has a pension income who's looking for a second career. Otherwise this company positions itself as a stepping stone to get licensed.

First Command Financial Services Response

1y

Thank you for sharing your experience. We are glad you've taken advantage of our training resources, including coverage for the licenses you'll need to operate as an Independent Advisor with First Command. We've taken note of your comments about the challenges Advisors face in the early stages of a career, especially related to the approach you think you need to take to establish a new business. First Command does not believe in selling any one particular product. Instead, we focus on creating a holistic financial plan for our clients, understanding their goals on their path to financial security, and coaching them on the behaviors necessary to reach those goals. Our coaches match specific products and services that support our clients' financial objectives. We only seek advisors committed to this coaching philosophy, and we recognize that it does not suit all applicants.

1.0

Nov 16, 2024

Values image but behind closed doors it’s not what it’s cracked up to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are great people that are actually doing work and truly care. But those people are not at the management level.

Cons

Fake corporate culture Burnt out employees Too top heavy

First Command Financial Services Response

1y

Thank you for sharing your perspective. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We often hear from our employees that our values of Courage, Love, and Effectiveness resonate with them as we collectively support the critical mission of coaching military personnel and their families in their pursuit of financial security. We take psychological safety very seriously at First Command and highly encourage you to connect directly with your leader regarding your concerns. We will also be sharing your feedback with our executive leadership team.

5.0

Oct 16, 2024

A Culture of Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's easy to pay lip service to "serving those who serve," and as a veteran, I tend to despise cheap attempts to market to the military crowd. However, in my years at FC, I've seen nothing but heartfelt appreciation for, and a deeply rooted desire to support, those in uniform. You can earn a living anywhere, but not every firm will give you a sense of meaning.

Cons

MBA mind rot and the subsequent reliance on "strategy" consultants, as I'm sure is common at almost all firms, sometimes gives the impression that progress is more a game of shifting goal posts and semantics as opposed to marked improvement to our bottom line or efficiency.

First Command Financial Services Response

1y

Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We seek to attract and retain talented people, including military veterans like yourself, who are dedicated to our mission. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We appreciate your feedback and will be sharing it with our executive leadership team.

Viewing 142 - 144 of 575 Reviews

Jobs at First Command Financial Services

Senior Digital Product Owner

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Digital Product Owner II