Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

5.0

Sep 27, 2024

Property Management

Property management specialist

Recommend

CEO approval

Business Outlook

Pros

It is employee owned, so there are many opportunities to not only invest in the company but as well as having many benefits (Concierge, complimentary breakrooms, etc). The company also is amazing at keeping employees well informed.

Cons

I think that there should be more volunteer opportunities.

First Command Financial Services Response

Thank you for taking a moment to share your positive review. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We're thrilled to hear about your enthusiasm toward volunteerism and would direct you to visit our Force For Good site on OneNet (our intranet). Once there you will find an array of opportunities on the Force For Good platform where you can donate time, services, and contribute to the causes you care about while positively impacting your local and military communities. We are also embarking on our annual Spirit of Giving campaign in October and would be thrilled if you joined us in our efforts to support the First Command Educational Foundation, United Way of Tarrant County, and many other non-profits!

5.0

Sep 26, 2024

Incredible team & career development opportunities

Senior employment specialist

Recommend

CEO approval

Business Outlook

Pros

This organization is mission-driven by employees who truly care for each other's well being. I am regularly given encouragement & support, opportunities to grow (and the time to do it), a safe space to ask questions, and can show up as my authentic self.

Cons

Positive changes can be slow to happen at times.

First Command Financial Services Response

Thank you for your tenure at our company and for sharing your experience with us. For many of our employees, part of a healthy workplace environment includes having a support system in the form of direct leadership and colleagues who share a commitment with our mission. We're excited to hear you have a safe space and are encouraged to be yourself and grow at First Command. We understand change can take time but are pleased to hear we're on the right path. We'll be sharing your advice to management and appreciate you taking the time to share a review.

5.0

Sep 23, 2024

Mission-driven and a true family

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Inspirational mission, hybrid schedule, ESOP, work-life balance, reasonable expectations, effective and engaging leadership, kind coworkers, opportunities for advancement, bonus structure, base pay, paid volunteer opportunities, dress-for-the-day attire, monthly leadership updates

Cons

PTO is low, especially given the bank has more paid holidays than home office

First Command Financial Services Response

Thank you for sharing your experience with us. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Nine out of ten First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through face-to-face financial coaching. Our Advisors and employees always put our clients first and offer products and services in the context of a comprehensive financial plan. The result is a culture that reflects the high ethical standards and best practices of the financial services industry. Thank you for taking the time to share your experiences.

Viewing 148 - 150 of 575 Reviews

Jobs at First Command Financial Services

Senior Digital Product Owner

Senior Experience Researcher and Designer

Personal Banking Associate

Digital Product Owner II

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First Command Financial Services

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Reviews by job title

Property Management

Incredible team & career development opportunities

Mission-driven and a true family

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