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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
3.0
Dec 2, 2025

Be careful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with when they are below management level.

Cons

Be careful, just a couple of small mistakes and you are done, they say they want to work with you but once you have that red mark, best to get resume updated. The amount of time you have been there and what you have to offer doesn’t matter at that point.

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First Command Financial Services Response
6mo
Thank you for sharing your perspective with us. I'm sorry to hear about your negative experience. As an employee-owned company, First Command is committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We will be sure to make our leadership aware of your concerns so we can continue to improve. Again, thank you for taking the time to share your experience.
Recommend
CEO approval
Business Outlook

Pros

Great leadership Helping military families

Cons

Independent contract after the initial 9 months

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First Command Financial Services Response
6mo
Thank you for sharing your positive experience and for the time you spent at First Command. We are glad you found value in our leadership and our commitment to helping our Nation's military families pursue their financial goals. We understand your concern about transitioning to an independent contractor role after the initial nine months. This model is designed to empower our Financial Advisors with the flexibility and autonomy to build their own business while continuing to serve our clients with the full support of our Home Office resources. Many advisors find this structure rewarding because it allows them to control their schedule, grow their practice, and maximize earning potential, while staying connected to a mission-driven organization.
5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Having come from a big corporate entity, I was a little apprehensive coming to First Command given this is the 'smallest' company I have ever worked for. Smallest it may be but so far, I have found it to be one of the biggest in terms of culture and impact. Working for a company with an actual mission is one thing but a mission that has a profound effect on our country's hero's quality of life is something else. It makes that daily grind a little more bearable and invokes an attitude of what else can I do and how can I make it better. So far everything has been great, the organization is going through changes and improvements, and I am happy to be at the forefront of it.

Cons

I have only been here a little over three months so far, I haven't found any cons yet, but I will say the health insurance coverage/premiums could be better.

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First Command Financial Services Response
7mo
Thank you for this thoughtful review and for choosing to grow your career with First Command. We’re so glad to hear that your transition from a larger organization has felt meaningful and mission-driven. We also appreciate your feedback on our benefits. While we continuously review our offerings, we encourage all employees to explore the wellness resources and employee assistance programs available to help maximize their benefits experience. We're excited to have you on board.
Viewing 223 - 225 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.