Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Benefits are great" ((in 24 reviews)); "They also have great training on the Federal Employee market." ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 12 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Long hours while building your business" ((in 7 reviews)); "higher ups within the company only celebrate those that make them money (ie advisors) and do not celebrate the administrative staff" ((in 6 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Aug 26, 2025

Last and Best Job For Me!

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Great reward for great service to our military families' financial goals. Independence to develop team to support vision and mission. Flexibility to work hard around vacations and family priorities.

Cons

High risk of failure in the first years. Must have thick skin as not everyone has good financial behavior.

First Command Financial Services Response

10mo

Thank you for your many years of service and for the dedication you bring to supporting military families. We're glad you’ve found purpose, flexibility, and independence in your role. Your feedback on early career challenges and financial behavior awareness is a helpful reminder of the resilience this career requires. We’re grateful to have leaders like you paving the way.

5.0

Aug 26, 2025

Great Company

Manager

Recommend

CEO approval

Business Outlook

Pros

Foremost the retirement is the best Great work life balance Hybrid work schedule

Cons

Our technology is not the greatest. They are working to improve it but it's been to long.

First Command Financial Services Response

10mo

We appreciate your continued commitment and are glad to hear you value the retirement benefits, work-life balance, and hybrid flexibility. We recognize your comment on technology and understand the need for continued progress. Thank you for your patience, helping us build a better infrastructure for the future, and for sharing your feedback with us.

5.0

Aug 26, 2025

Best Place To Work At

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Schedule Flexibility Helping Others Family Oriented

Cons

Lack of medical/dental benefits for support staff Lack of advancement opportunities for support staff

First Command Financial Services Response

10mo

Thank you for your long-standing service and for highlighting the flexibility and family-oriented culture you’ve experienced. We’re proud to support Advisors who create positive, mission-driven environments like the one you describe. While Administrative Assistants and support staff are vital to First Command offices, each Financial Advisor operates as an independent business owner and therefore makes individual decisions regarding benefits and advancement opportunities for their team members. This means offerings such as medical, dental, and vision can vary by location. We appreciate your feedback and your role in serving our military families.

Viewing 232 - 234 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Senior Experience Researcher and Designer

Personal Banking Associate

Digital Product Owner II