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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Sep 16, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

The company offers a flexible hybrid schedule with three days in the office and two days remote. Benefits are excellent, schedules are balanced, and the work environment is supportive. Management encourages professional growth and provides training opportunities, while also offering strong job security.

Cons

Internal communication is generally good, though there is room for continued improvement. During busy seasons, management provides strong support to help teams succeed, and the challenges are similar to what can be found in most organizations.

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First Command Financial Services Response
9mo
Thank you for sharing your experience and for highlighting the many aspects of First Command’s work environment that support your professional growth. We’re glad to hear the hybrid schedule, training opportunities, and supportive culture have positively impacted your experience. We also appreciate your feedback on internal communication. Your insights help us identify opportunities to improve how we keep our teams connected and informed.
3.0
Sep 7, 2025

Good, not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good supporting cast

Cons

Not great pay for the work done

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First Command Financial Services Response
9mo
Thank you for taking the time to share your experience. We're glad to hear that you've found value in the flexibility and team support. We also appreciate your feedback regarding compensation as we are constantly evaluating how to best support and recognize all members of our workforce. Your perspective is valued, and we’re grateful for your contributions in helping us serve our mission.
5.0
Sep 7, 2025

Simple to Have Impact

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We have a stellar corporate giving program at the home office that makes it really easy to make an impact in our local and military communities.

Cons

Teams are lean and we're growing. This can cause certain tensions, especially when the technology is evolving.

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First Command Financial Services Response
8mo
Thank you for recognizing the impact of our corporate giving program. Serving both our local and military communities is deeply tied to our purpose. We also appreciate your callout on the lean team dynamics and evolving technology. We know these can create growing pains, and your feedback helps us ensure we continue to improve as we grow. Sharing more about our strategic direction remains a top priority for our leadership team, and we’re glad to hear you’re eager to join that journey.
Viewing 229 - 231 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.