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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews about "pay"

      89% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.3

      Career opportunities

      4.2

      Senior management

      4.1

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      87 reviews
      5.0
      Feb 23, 2023

      One Year In

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - flexible schedule - great opportunity for a higher pay as you build your business - company provides a lot of equipment and budget for a starting advisor

      Cons

      - Low starting wages for intern

      avatar
      First Command Financial Services Response
      3y
      Thank you for sharing some of the benefits of a career with First Command, including flexibility and support in building your business. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking time to share your experience.
      4.0
      Mar 21, 2023

      Decent

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very easy for people with families to work here. Very understanding people while also very nice.

      Cons

      The pay is not good enough compared to the rest of the job market, unless you are willing to sacrifice 3+ years for a good salary.

      avatar
      First Command Financial Services Response
      3y
      Thank you for sharing your experience working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to qualified employees and funded entirely by company contributions. As part of our commitment to our employees and clients, we are dedicated to making continuous investments in our processes and technology to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking time to share your experience.
      4.0
      Apr 13, 2023

      Veteran friendly organization!

      Office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Veteran friendly organization. The more families you help toward financial freedom the more your pay increases.

      Cons

      A lot of rotation in personnel. They have a great Culture.

      avatar
      First Command Financial Services Response
      3y
      Thank you for taking time to share your First Command experience. The mission of the company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with extensive training and opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We appreciate your feedback and thank you for taking time to share your experience.
      2.0
      Dec 17, 2022

      Meh. There are better options

      Receptionist/administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team will celebrate people’s birthdays

      Cons

      Pay, turnover, long hours, low staffing, inequality

      avatar
      First Command Financial Services Response
      3y
      We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We offer competitive pay and benefits to employees in our Home Office in Fort Worth, Texas. Local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. In all cases our goal is to attract the best employees and reward them for committed service. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights, so thank you for taking time to share your perspective.
      3.0
      Feb 16, 2023

      Analyst

      Financial planning analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      First Command never learns. Let's overwork, and under pay employees! Let's cut jobs, and divide up the work between existing employees. Let those employees work hard, and longer with no additional pay compensation. Oh but wait we can tout the ESOP! Which is great, but let's face it I can't live off the ESOP, I live off my salary.

      avatar
      First Command Financial Services Response
      3y
      We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. First Command maintains an open-door policy, and we encourage employees and Advisors to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights, so thank you for sharing your feedback.
      4.0
      Apr 28, 2023

      Moving In the Right Direction

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life Balance No micro-management Caters lunch Engaged Upper Management Relaxed culture Casual workplace attire ESOP

      Cons

      Low pay Mediocre benefits Pay Increases / Merit raises

      avatar
      First Command Financial Services Response
      3y
      Thank you for sharing some of the benefits of working at First Command. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking time to share your experience.
      4.0
      Jun 9, 2023

      Great Place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, and hybrid work with a requirement to work in the office 2 days a week. ESOP is a fantastic benefit once you've been there for 6+ years. The benefits are great for a company of its size, especially the maternity/paternity leave. Leadership works hard to be as transparent as they can be, and there are a lot more women in leadership roles than most financial firms. You also feel like a family in a non toxic way.

      Cons

      Pay is lower than you can find elsewhere, however the ESOP will make up for this if you stay awhile. You can also find better benefits elsewhere at a bigger firm. The culture has a lot of conservatives politically which can always get annoying, but it is fort worth. Management could be more focused and less centralized.

      avatar
      First Command Financial Services Response
      3y
      Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program, including a flexible, hybrid work environment. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you recognizing our leadership team’s commitment to transparency and ongoing communication. Our leaders are committed to maintaining an open-door policy and we encourage employee feedback. We also rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
      1.0
      Feb 21, 2023

      Not worth it

      Risk and fraud associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They starting pay is decent but the work load is way too much to complete in a day. Handleing in person transaction, online help, mail, making, being the front line for the rest of the departments. Not to mention the manager didn’t manage. I had someone train me who had only been there for 6 months and never worked in a financial institution before. Upper management allows bullying and turns head. Not to mention defamation of character by a jealous coworker and if I thought there would be a paper trail, I would go after for wrongful termination. Save your sanity and find another financial institution.

      Cons

      All the pros are cons

      avatar
      First Command Financial Services Response
      3y
      Thank you for sharing your perspective with us. At First Command, we focus on providing our employees with extensive training and opportunities for professional growth. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will make our leadership aware of your concerns so we can continue to improve.
      3.0
      Apr 19, 2023

      A great opportunity if you're willing to put in a lot of work/end up in a supportive district

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Opportunity for great pay -Very comprehensive training -Pays for all necessary licenses and certifications -Opportunities for continuous training and education

      Cons

      -Long hours while building your business -All offices are different, most DAs and other leaders are incredibly supportive, unfortunately some are unsupportive -Really poor work/life balance, especially starting out -Competitive nature of the business

      avatar
      First Command Financial Services Response
      3y
      Thank you for taking the time to share your experience as a First Command Financial Advisor. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. As you note, our Advisors do face some challenges, but they also enjoy many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Some of the benefits of that program include paying new Advisors during the training and licensing period and offering a full array of employee benefits. They are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback is part of that commitment. We maintain an open-door policy where employees and Advisors are invited to share their experiences so we can initiate positive change. Thank you again and we appreciate your feedback.
      5.0
      Feb 26, 2023

      Great place to work

      Brokerage operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Management Tons of advancement opportunities Great starting pay and benefits Paid volunteer hours Tons of opportunities to give back to the community Flexible hours Work from home flexibility Close proximity to Executive leadership Lots of leadership training Access to a personal Financial Advisor-free of charge

      Cons

      Highly regulated industry High InfoSec regulated Lots of changing systems to keep up with industry standards

      avatar
      First Command Financial Services Response
      3y
      Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program, including paid volunteer time off and complimentary financial planning services. As part of our commitment to employees, we’ve implemented a flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. Thank you again for taking time to share your experience.
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.