Firstsource Solutions Customer Service Agent reviews

Users say... "Started out OK and the people are great" "good work environment and supportive" "Good work culture and balancing work life" "Can work from home if quality is good." "work life balance is good" 

Users say... "Low salary and increments compared to other BPOs" "Unorganized and chaotic at times pay is low" "I became a Team Leader and received no training and little guidance on what I should do in certain situations that I wasn’t prepared for." "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." "No job security and communication with HR's will be very worst."