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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jan 20, 2026

Excellent place to work

Recommend
CEO approval
Business Outlook

Pros

The company has the very best and friendly atmosphere to work. Here we can work, grow and learn together

Cons

I don’t find any cons

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Firstsource Solutions Response
5mo
Thank you for sharing your positive feedback. We’re delighted to know you enjoy the friendly and collaborative atmosphere at Firstsource and appreciate the opportunities to work, grow, and learn together. It’s great to hear that you haven’t faced any challenges we’ll continue to nurture the supportive culture that enables our employees to thrive.
3.0
Jan 19, 2026

good

Recommend
CEO approval
Business Outlook

Pros

easy, straight forward interviews very smooth

Cons

it might have been a little long to start the actual job

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Firstsource Solutions Response
4mo
Thank you for the review. It’s great to hear your interview experience felt straightforward and smooth. We work hard to make the process clear and welcoming, so it’s lovely to see that reflected here. Sometimes there can be a gap while pre-employment checks, onboarding steps and start-date planning are completed, but we know it’s important to keep people updated and move quickly wherever we can.
5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership and collaborative work environment. Opportunities to learn and grow continuously. Good work-life balance with flexible culture. Friendly colleagues who are always willing to help. Stable company with long‑term career prospects.

Cons

Some processes can be slow to change. Workload can increase during peak times. Cross-team communication can be improved.

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Firstsource Solutions Response
5mo
Thank you for sharing your detailed and thoughtful feedback. We’re pleased to know you appreciate the supportive leadership, collaborative environment, and continuous learning opportunities at Firstsource. It’s great to hear that you value the flexibility, teamwork, and long-term career stability we strive to provide. While increased workload at certain times is a business requirement, we continuously work to streamline operations and ensure balanced support for our teams.
Viewing 304 - 306 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.