Firstsource Solutions Sr. Customer Service Representative reviews

Thank you for writing in. We are happy to know that you were satisfied with the support provided by our leaders and found our company a great place for beginners. Firstsource has firm policies in place for its commitment to a discrimination-free work environment. We pride ourselves on having a strong work culture where our leadership and HR teams provide the support and guidance needed by all of our employees. Your comments are in stark contrast to what we work so hard to provide. We encourage all of our employees to voice their concerns regarding such matters to your business leaders or someone in the Human Resources team. Firstsource always believes in cultivating a culture of growth; our progression pathway is open to all, with opportunities to step up and try out the next role and are actively promoted when vacancies arise. As you will know, our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation, and the merit increases are linked to the KPIs achieved. We are sorry to hear your time with us was not a positive one. We wish you all the very best in your future career.