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Firstsource Solutions

Engaged Employer

Firstsource Solutions Senior Associate reviews

4.5

96% would recommend to a friend

(114 total reviews)
avatar

Ritesh Idnani

98% approve of CEO

98% positive business outlook

Sr. Associate employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Sr. Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sr. Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

114 reviews
4.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great start for people starting there carrier and good growth

Cons

Great start for growth but if your happy with the package you can continue if not!

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Firstsource Solutions Response
4mo
Thank you for sharing your feedback about your experience with Firstsource. We’re glad to hear that you see Firstsource as a great place to start a career and grow professionally. Providing opportunities for learning and development is something we strongly value.
4.0
Feb 10, 2026

Honest Review

Recommend
CEO approval
Business Outlook

Pros

No work pressure Fun to work Easily achievable metrics Decent pay

Cons

Poor Workforce Management Politics Higher Management behaves unprofessional

avatar
Firstsource Solutions Response
4mo
Thank you for your feedback. We appreciate you highlighting the positive aspects of your experience, including the work environment and achievable metrics. We are continuously working to strengthen our management practices, enhance transparency, and ensure professionalism across all levels of the organization. We request you to please connect with the HR team so your specific concerns can be discussed and addressed appropriately.
5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Happy and Peace working Environment. Healthy Management and Supportive Operators Happy and Satisfied working with Firstsource

Cons

All Good , but I am feeling some more opportunities can be initiated level by level - Also need good Incentives based on performance little high to keep them attentive.

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Firstsource Solutions Response
4mo
Thank you for your feedback. We’re glad to know that overall your experience has been positive. Incentive structures are designed to balance performance outcomes with overall business sustainability. We already offer multiple learning and development opportunities through our learning platform to support skill enhancement and internal career progression. Employees are encouraged to actively utilize these resources to prepare for the next level within the organization.
Viewing 37 - 39 of 114 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.