Aug 13, 2021
Firstsource Solutions Sr. Customer Service Representative reviews
82% would recommend to a friend
Ritesh Idnani
94% approve of CEO
81% positive business outlook
Sr. Customer Service Representative employees have rated Firstsource Solutions with 4.0 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sr. Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).
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61 reviews
Apr 20, 2021
Firstsource Solutions Response
5yMany thanks for your review. It is encouraging to know you recommend us as an employer.
We're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas and we are always striving to make it better.
We are committed to giving Firstsourcers excellent benefits and have a team that continually reviews the compensation and benefits to be at par with market standards.
Wishing you the best in your future endeavours.
Apr 4, 2021
Firstsource Solutions Response
5yThanks for writing in. We regret to hear that your experience is not reflective of the supportive work environment that we strive to provide for our employees.
We are committed to giving Firstsourcers excellent compensation and a wide range of benefits and have a team that continually reviews them to be at par with market standards. Please connect with your Manager or your EE SPOC, so that your concerns can be addressed quickly. Wishing you a fulfilling career with Firstsource.