Firstsource Solutions Sr. Customer Service Representative reviews

Thank you for taking time to write a review on Glassdoor. We are delighted to know that you recommend us as an employer. As you rightly mentioned, we take pride providing a good work environment and fair growth opportunities to all our employees. We are glad that your positive feedback is reflective of the same. Based on employee feedback, we make continuous improvements to the cafeteria facilities. However, we take your feedback sincerely and will do our best to improve. We encourage you to connect with HR team in case of any further questions / concerns. Wishing you a fulfilling career with Firstsource.

Thank you for taking time to write a review on Glassdoor. As you rightly mentioned, we take pride providing a good work environment that respects, rewards and supports our employees. We are happy that your positive feedback is reflective of the same. At the same time, we regret that you had some unpleasant experience during your stint with us. Safety and security of our employees are of utmost priority and we ensure that adequate measures and governance are in place. Also, we have a set process to follow to use the bunker beds – only permitted employees can use that facility. We encourage all of our employees to give us feedback in all stages of their employment with us either through HR team or our Employee Surveys, so that we can continue to improve our employee experience. Nonetheless, we take your feedback sincerely and will do our best to improve.