Firstsource Solutions Customer Service (CSR) reviews

Thank you for sharing your experience. We're glad to hear that you enjoyed working with our great people and teams during your time with us. However, we understand that the nature of the work can be challenging, so we work hard to provide our colleagues with the necessary support, training, and resources to handle these situations effectively. We appreciate your feedback and will continue to evaluate our processes to ensure that our team members feel prepared and empowered.

Thank you for sharing your experience. We appreciate your feedback about the positive aspects, such as overtime availability and good shift patterns. However, we're concerned about your comments regarding holidays, manager behaviour, and pay. Our goal is to provide a positive work environment and fair compensation for all our colleagues. We'll take your feedback into account as we review our holiday policies, manager training, and compensation and benefits structure. We want to make sure all our team members feel valued, supported, and fairly compensated for their hard work.