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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(205 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

205 reviews

Reviews about "Career Development"

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1.0
Jul 9, 2014

UNPROFESSIONAL & UNORGANIZED

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What pros? The only thing I can think of is that you can sometimes, if not a majority of the time, work without being hounded.

Cons

Where do I begin? I get the whole minimal supervision but really? When you NEVER had proper training on the work they put you on and you have TONS of questions, sent NUMEROUS emails and there's no response, not even acknowledgement that you read it, then there's a problem. You get no help and the explanations are VERY confusing and unclear. Then they have the nerve to tell you that you have a goal to meet. It's just horrible..They only help certain people. You literally have to figure things out on your own. When you ask questions they look at you like you just did something wrong. You run out of work, they say they have tons yet you still have nothing to do.

3.0
Jul 4, 2014

My First Job

Recommend
CEO approval
Business Outlook

Pros

Best opportunity to learn n understand stress management and work pressure coz BPO gives u d best exposure to both of these, best to build self confidence and moreover its an opportunity given to people who are in very much need of employment, this job builds ur communication and self confidence

Cons

Pathetic Management, very partial at times, always favorable to some of the fav candidates, IJP's not so frequent, Salary not up to the mark, Headsets and client systems not in proper conditions, even the ear muffs r not provided and so is the locker facility.

2.0
Jun 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Independent work environment. Able to work from home when weather makes it impossible to get to the office. Sick, personal, and vacation time were par.

Cons

Management was often indecisive, saying one thing while doing another. Management was quick to cast blame on subordinates for their own oversights. Training was a pointless waste of time. Raises were often promised but postponed.

Viewing 181 - 183 of 205 Reviews

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