H&R Block Front Desk Agent reviews

3.9

82% would recommend to a friend

(170 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Agent employees have rated H&R Block with 3.9 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Front Desk Agent professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Agent professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

170 reviews
2.0
Jan 14, 2026

okay

Recommend
CEO approval
Business Outlook

Pros

flexible hours/ will work with schedule

Cons

not enough hours/ no actual training

Viewing 4 - 6 of 170 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.