H&R Block Front Desk Agent reviews

3.9

82% would recommend to a friend

(170 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Agent employees have rated H&R Block with 3.9 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Front Desk Agent professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Agent professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

170 reviews
5.0
Dec 18, 2025

PAY

Recommend
CEO approval
Business Outlook

Pros

Get exposure to tax knowledge

Cons

Not enough hours to work and low pay

Viewing 7 - 9 of 170 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.