Is H&R Block a good company to work for as a Client Services Professional and Receptionist?

Client Services Professional and Receptionist professionals working at H&R Block have rated their employer with 4.8 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Services Professional and Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Services Professional and Receptionist interview questions at H&R Block .

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 454 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 411 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "The chance to get flexible schedule was definitely a good thing." ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 869 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

Skip to content Skip to footer

Notifications

H&R Block

H&R Block Client Services Professional and Receptionist reviews

4.8

94% would recommend to a friend

(62 total reviews)

Curtis Campbell

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.8

Culture & values

4.8

Work/Life balance

4.0

Senior management

4.0

Career opportunities

3.1

Compensation and benefits

Client Service Professional (Receptionist) employees have rated H&R Block with 4.8 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Client Service Professional (Receptionist) professionals have an excellent working experience there. H&R Block is rated 40% above average by Client Service Professional (Receptionist) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

4.0

Oct 6, 2017

receptionist

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Fast paced. Friendly and helpful co-workers. Flexible hours and days.

Cons

Job description/evaluation should given to each employee and be detailed and objective.

4.0

Jun 10, 2017

I love working for H&R Block.

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

The H&R Block I work for I have an amazing boss and general manager. As long as you communicate with them they will help the best the can. Very flexible work hours, and wonderful team. Most of our clients are very polite and respectful. I really joy meeting new people and seeing our clients for the past 15 years.

Cons

Sometimes the clients can be rude but, it doesn't happen very often and as long as you listen to the issue at hand it calms them down.I wish that the receptionist were allowed to answer the basic tax questions.

3.0

May 21, 2017

Client Service Professional

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

I was hired for Front office Receptionist, and the job turned out to be something else. And for $10.50 hr, it was not worth my time, but I worked their only because I needed employment.

Cons

This job included me being a bathroom cleaner, vacuum the rug, clean windows. Reason, cause they did not want to pay for those services.

Viewing 16 - 18 of 62 Reviews

Jobs at H&R Block

H&R Block reviews FAQs

H&R Block reviews H&R Block Client Service Professional (Receptionist) reviews

H&R Block

H&R Block Client Services Professional and Receptionist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

receptionist

I love working for H&R Block.

Client Service Professional

Jobs at H&R Block

H&R Block reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

H&R Block reviews FAQs

Jobs at H&R Block