Is Humana a good company to work for as a Call Center Associate?

Call Center Associate professionals working at Humana have rated their employer with 4.5 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Call Center Associate Jobs at Humana now and start preparing for your job interview by browsing frequently asked Call Center Associate interview questions at Humana .

Does Humana pay Call Center Associate employees well?

Call Center Associate professionals rate their compensation and benefits at Humana with 4.9 out of 5 stars based on 17 anonymously submitted employee reviews. This is 27.9% better than the company average rating for salary and benefits. Find out more about Call Center Associate salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 882 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 561 reviews)); "Work from home is good" ((in 485 reviews)); "Great people and lots of energy" ((in 276 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 203 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 144 reviews)); "Constant reorganization and layoffs." ((in 129 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 114 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 100 reviews))

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Humana

Humana Call Center Associate reviews

4.5

88% would recommend to a friend

(17 total reviews)

Jim Rechtin

99% approve of CEO

24% positive business outlook

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Call Center Associate employees have rated Humana with 4.5 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Call Center Associate professionals have an excellent working experience there. Humana is rated 31% above average by Call Center Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

17 reviews

4.0

May 30, 2024

Meh

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are pretty good and teach alot

Cons

They don't really care outside of theirselves, coworkers were great but managers were fake and didn't listen.

3.0

Nov 2, 2022

A bad fit for me

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Insurance Team mates Training Management Clients Accommodations

Cons

Micro management Every bit of the job is timed Stressful Felt like prison Many many programs to learn and expected to be proficient at

4.0

Sep 28, 2022

Decent work. Great people

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity for growth and move up within company. Good work/life balance overall

Cons

Long Hours and workload can be stressful at times

Viewing 4 - 6 of 17 Reviews

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Humana Call Center Associate reviews

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Meh

A bad fit for me

Decent work. Great people

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