Is Humana a good company to work for as a Call Center Associate?

Call Center Associate professionals working at Humana have rated their employer with 4.5 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Call Center Associate Jobs at Humana now and start preparing for your job interview by browsing frequently asked Call Center Associate interview questions at Humana .

Does Humana pay Call Center Associate employees well?

Call Center Associate professionals rate their compensation and benefits at Humana with 4.9 out of 5 stars based on 17 anonymously submitted employee reviews. This is 27.9% better than the company average rating for salary and benefits. Find out more about Call Center Associate salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 882 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 561 reviews)); "Work from home is good" ((in 485 reviews)); "Great people and lots of energy" ((in 276 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 203 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 144 reviews)); "Constant reorganization and layoffs." ((in 129 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 114 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 100 reviews))

Skip to content Skip to footer

Notifications

Humana

Humana Call Center Associate reviews

4.5

88% would recommend to a friend

(17 total reviews)

Jim Rechtin

99% approve of CEO

24% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Center Associate employees have rated Humana with 4.5 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Call Center Associate professionals have an excellent working experience there. Humana is rated 31% above average by Call Center Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

17 reviews

2.0

Mar 20, 2021

Difficult

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Consistent schedule, some overtime available during peak periods

Cons

Tough job talking to people

5.0

Feb 24, 2021

Amazing

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Work at home and great atmosphere

Cons

None from me great company

2.0

Dec 19, 2019

Ok

Call center representative

Recommend

CEO approval

Business Outlook

Pros

It was a ok place

Cons

need to stop doing so much micro managing

Viewing 10 - 12 of 17 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Northside Hospital

4.0★Compensation & Benefits

Jobs at Humana

Sales Support Representative

Sales Support Representative

Sales Support Representative

Sales Support Representative

Sales Support Representative

Humana reviews FAQs

Humana reviews Humana Call Center Associate reviews

Humana

Humana Call Center Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Difficult

Amazing

Ok

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Humana reviews FAQs

Jobs at Humana