InComm reviews

Micro-managing like "whoa!" But, that is the nature of call centers nowadays, so you gotta' know that going in and accept it. Turn-over like "whoa!" Again, that's built into the model and they don't expect you to stay for more than a few months anyway. The micromanaging will burn you out pretty quick and they know that. The upside of the turnover is if you have middle management aspirations you can count on that happening for you. You don't have to be the most qualified, just the last man standing. Be prepared to work every weekend.

After going through multiple managers/supervisors and reorgs. Management become HORRIBLE. EMPO started to become "women empowerment" but instead of being a leader and a mentor, the women become very unprofessional, contradicting and micromanaging of their direct reports. Retention became HIGH as soon as the director came on board. Spoke of no working from home policy but did not set a good example for their team. Spoke badly about their employees to other colleagues. Management did not want to take responsibility for their actions and blame employees below them for projects that goes wrong. Would say one thing but then says another.