Kin Insurance reviews about "management"

56% positive business outlook

Reviews by job title

60 reviews
1.0
Oct 11, 2025

Dysfunction and chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+Remote work + Decent benefits + Compensation

Cons

- Exec team is dysfunctional - Lack of management maturity with an abundance of favoritism and cronyism - Highly political

5.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, management is responsive, work/life balance

Cons

None that I can think of.

avatar
Kin Insurance Response
4mo
Thank you for sharing your experience! We’re glad to hear you value the flexibility of remote work, responsive leadership, and the work/life balance our teams strive to maintain. We appreciate your contributions and are excited to keep building and growing together at Kin.
1.0
Mar 14, 2025

Awful experience

Recommend
CEO approval
Business Outlook

Pros

Remote work, many great coworkers

Cons

Constantly increasing rates, making it harder to sell and increasing goals at the same time. The agents who are selling the most are typically offering extremely low coverage and really high deductibles because that was the only way to get a competitive price. I felt pressured to neglect my fiduciary duty and offer this type of coverage to meet my goals. Overhired, extremely slow for about 5 months but reassured over and over that the volume will increase soon. When they couldn't gaslight any more, they had to admit that Management's projections were wrong and many agents were the ones to pay the price with mass layoffs. Terrible upper management that messed up projections and lied about it.

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Kin Insurance Response
1y
Thank you for sharing your perspective. As a member-owned company, it’s crucial to us that we provide coverage that truly benefits our customers, and we never want agents to feel pressured to offer anything less than what's best. As a growth-stage company, we aim to align our team’s structure and resources with both our current needs and our future goals as we expand into new markets. While our goal is to always serve our customers and employees to the best of our ability, we recognize there’s always room for improvement. Thank you again for your feedback, and we wish you the best moving forward.
3.0
Dec 12, 2024

Ok.

Recommend
CEO approval
Business Outlook

Pros

remote work, volume was inconsistent but management would adjust occasionally for lower volume months.

Cons

benefits are below average, comparable or less than a grocery store.

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Kin Insurance Response
1y
Thank you for your feedback! We’re glad to hear that you valued the remote work flexibility and the adjustments made to support our Kinfolk. Every year, we strive to improve our total rewards program, and we truly appreciate your candid input. We encourage you to share further feedback in our annual benefits survey, so we can take it into account when reviewing our next plan year.
1.0
Dec 6, 2024

Trap

Recommend
CEO approval
Business Outlook

Pros

Remote Consistent pay Benefits That’s all.

Cons

- Controlled by incompetent management - Management is always changing due to layoffs - The company is bate & switch essentially - Contradicting metrics that change on a regular basis; no consistency.

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Kin Insurance Response
1y
We're glad to hear that you're enjoying the remote work environment, compensation, and benefits. We take your concerns about management seriously and would like to better understand them. Please consider sharing more details through Allvoices, our anonymous feedback platform, which you can access via the Kin wiki.
5.0
Mar 24, 2025

Fast-paced company that's maturing out of the startup phase

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart, hard-working colleagues who really care - Work from home - Solid pay and benefits - Fast growing, profitable company that's here to stay

Cons

We are a mature startup now. We still move pretty fast, but we aren't a young, scrappy startup anymore. As we grow, it gets easier to be silo'd. Management seems to be focusing on this, which is good, but still a place where we could get better.

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Kin Insurance Response
1y
We're so glad to hear that you value your colleagues, the flexibility of remote work, and our continued growth and stability. We're especially proud of the passion and care our team brings to the work every day. You're absolutely right that as we've grown, we’ve had to evolve how we work together. Staying connected, collaborative, and aligned across teams is a top priority for leadership, and we're actively investing in ways to break down silos and keep that fast-moving, unified culture that helped get us here. Feedback like yours helps us keep improving—thank you again!
3.0
Jan 8, 2025

Not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is just okay; I have worked for other tech companies with a way better culture, management, and career growth, which is why it is OK. It is a remote-first company, so there can be flexibility in your work day that you may need; for exempt employees, there are unlimited vacation days. There are some wonderful contributors and teammates that are very talented. Some teams seem to have a great team culture within their department, but there is a significant disparity depending on the department's leaders for other teams.

Cons

Many silos make collaboration inefficient, and getting information is so difficult. You can go on a long easter egg hunt to find the correct information or person you need to speak with. You would think they would offer a bonus structure at this company stage, but they don't. For performance reviews, my manager told me that no one gets "exceeding, "even though they said my work was exceeding, but they were directed not to give that as a score. So it feels like a hamster wheel of delivering an exceeding performance but never being rewarded or promoted. They also constantly say there needs to be a business need for a promotion, yet there is no clear communication on what the business need is, and business needs are constantly changing. In some departments, there is a lot of misogyny, even at the very top, and no clear path to career growth and promotions; most of the company values are very male-dominated language: "Run through walls" or "Raise the bar." They preach that their company culture supports diversity but has no focus on DEI. All communication for company announcements or organizational changes is done through Slack, making it difficult to find any message because there are many Slack channels and messages to sort through. Their internal communication systems and processes are lacking.

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Kin Insurance Response
1y
Thank you for your feedback. We’re glad you’ve had positive experiences with some of your teammates and appreciated the flexibility of our remote-first environment. We take your concerns seriously—especially regarding misogyny and lack of inclusion. We do not stand for a misogynistic environment and are committed to fostering a culture where everyone feels respected and supported. If you're open to sharing more, we’d welcome more details through our anonymous All Voices platform so we can look into this further and take appropriate action.
3.0
Sep 28, 2025

Great coworkers, questionable management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The rank-and-file engineers are great to work with. Lots of smart, generous, kind people.

Cons

Management doesn't know what it wants and how the tech org functions changes every couple of months. Unclear career ladder. Firings come out of nowhere.

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Kin Insurance Response
4mo
Thank you for sharing your perspective and for the time you’ve spent at Kin. We’re glad to hear you value the talented and collaborative engineers on the team — that’s something we’re very proud of. We recognize the importance of clear communication, consistent team structure, and transparent career paths. These are areas we continue to work on as we grow, and feedback like this helps us improve. We appreciate you taking the time to share it.
4.0
Jun 4, 2025

good

Recommend
CEO approval
Business Outlook

Pros

remote, flexible, great management and fun onsites

Cons

nothing really! have enjoyed my time here.

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Kin Insurance Response
1y
We’re so glad to hear you’re enjoying the flexibility, supportive leadership, and team culture. It’s great to know the onsite experiences have been fun as well. We love that, even as a remote-first company, we continue to create meaningful opportunities for in-person connection. Thanks for sharing your experience!
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