Kin Insurance reviews about "management"

56% positive business outlook

Reviews by job title

60 reviews
5.0
Dec 8, 2023

Great company to work for

Anonymous employee
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Business Outlook

Pros

Unlimited PTO and good management

Cons

Nothing comes to mind for me

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Kin Insurance Response
2y
Thanks for sharing - we love the flexible vacation time and are always happy to hear that our leadership is encouraging and supportive.
3.0
Mar 23, 2024
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Business Outlook

Pros

Good pay, and training is superb. Offer sign on bonus usually for new hires. WORK FROM HOME.

Cons

Post training management expects new agents employees to be at the speed of tenured agents if not you are harassed daily to meet quota. It is extremely stressful and difficult to work under those circumstances. Ramp up time is not allowed rhey state training is done now you have to produce.

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Kin Insurance Response
2y
Thank you for taking the time to leave your review. We are happy to hear that you felt you had a high caliber degree of training and were compensated fairly. Employee wellness is a top concern for us and we will review our onboarding process to ensure our new hires feel confident and prepared for their roles on an ongoing basis.
5.0
Sep 11, 2024

A young company with great core values

Anonymous employee
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Pros

Kin is one of h tbh e few innovative companies I’ve worked at that strive to have everyone heard and act on feedback in a way that balances business and employees fairly. They are experiencing massive growth in a sector that seems to be pulling back on insurability and innovation. Sales reps have reasonable goals and metrics that make success possible with the right ethic, attitude, and coaching. The comp plan can be a little confusing if you don’t fully understand averages over the quarter but for a job that is fully remote, provides better than average equipment, and dedicated management staff for assistance - I don’t think you can ask for much better. Quality assurance is scored on compliance which is understandable being a regulated industry and the selling expectations are loose enough to allow you to be yourself in the phones but do require you to actually try to sell each customer if kin is competitive.

Cons

With a rapidly growing company and environment things can change quickly and that might not be for everyone. They aren’t a legacy carrier who sticks with the status quo. If change and challenge makes you uncomfortable this may not be the place for you.

2.0
Jul 31, 2024
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Pros

Good pay potential, good company.

Cons

Toxic management I am a little heart-broken about Kin as there was good pay potential and the company has an excellent niche market. When I was leading the team in sales. I quit because of a toxic, micro-manager (who only had experience in auto insurance, at GIECO, to make things worse)... In my case, I could have a customer with a good company and a good rate, and I would be reprimanded for not asking for the sale (almost verbatim to a script my supervisor created on her own). Even if we were 4x the rate with inferior coverage, I would be reprimanded for not asking for the sale since, "what if", the customer had bad coverage (in violation of my conscience and, encouraging agents to, potentially, violate one's legal fiduciary responsibility to the insured).... To make matters worse, when I expressed my concern, my manager replied with a touch of narcissism stating, "I think its just in your head". Secondly, during training, there was a supervising manager who had a way of instilling fear in the employee if something needed corrected. The training was a bit too long and, in some ways over-complicated, and I had to adjust starting my day at 6 AM PST. I ended up going back to Matic Insurance where I had good success and a much better and supportive vibe from management.

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Kin Insurance Response
1y
Thank you for taking the time to share your experience. We're genuinely sorry to hear that your time at Kin didn’t meet your expectations, especially regarding management style and training. We strive to create a positive and supportive environment for all our employees and regret that this wasn't your experience. Your insights are valuable as we continuously work to improve.
1.0
Dec 6, 2024

Trap

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Pros

Remote Consistent pay Benefits That’s all.

Cons

- Controlled by incompetent management - Management is always changing due to layoffs - The company is bate & switch essentially - Contradicting metrics that change on a regular basis; no consistency.

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Kin Insurance Response
1y
We're glad to hear that you're enjoying the remote work environment, compensation, and benefits. We take your concerns about management seriously and would like to better understand them. Please consider sharing more details through Allvoices, our anonymous feedback platform, which you can access via the Kin wiki.
2.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home position, benefits.

Cons

Pay, management, lack of recognition.

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Kin Insurance Response
1y
Thank you for sharing your feedback. We’re glad to hear you appreciate the flexibility of working from home and our benefits package. We understand the importance of competitive pay, supportive management, and recognition, and we’re continuously working to improve in these areas. Your input helps us identify where we can better support our team, so thank you again for taking the time to share it.
3.0
Apr 12, 2024
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Business Outlook

Pros

Good work/life balance, unlimited pto, and healthcare,

Cons

Upper management did not know how to clearly communicate. Teams were reorganized every 3-6 months with management switching hands just as often. They’re more focused on the minor mistakes teams makes rather that the many accomplishments. Company culture is also toxic and they use horrible puns around with their company name.

4.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good management who trusts employees. Collaborative.

Cons

Some systems not in place, learn-as-you-go or make it up as you go, which is to be expected from a young and growing company.

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Kin Insurance Response
2y
Thank you for your feedback. We're pleased you value our management and collaborative culture. We recognize our need for more defined systems as we grow and are actively developing and refining our strategies to ensure our team feels connected and valued. Thank you for helping us improve!
5.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home with great pay. Great culture. Love the people and management.

Cons

Can't really think of anything

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Kin Insurance Response
2y
Thank you for your fantastic review! We're thrilled that you appreciate the work-from-home flexibility, our culture, and our team. It's wonderful to hear that you have such a positive experience at Kin Insurance.
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