LegitScript reviews

3.4

62% would recommend to a friend

(83 total reviews)
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Scott Roth

74% approve of CEO

65% positive business outlook

LegitScript has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegitScript employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

83 reviews
5.0
Jul 31, 2015

A Company That Cares

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working here for over 4 years and have seen this company grow from 6 people to 60 people. I was initially attracted to this company by the mission and the philosophy of its founders. Every day I feel like what we do matters, but mission alone can't sustain happiness in absence of other factors. What has wound up impressing me most is the amount of careful consideration and thought that goes into every decision (from the brand of coffee we use to high level contract negotiations). Nothing is done capriciously or in a reactionary way. Employee happiness is a key factor when making any kind of policy decision. In addition to great perks, a beautiful office, and an on-site barista providing free beverages every morning (!), LegitScript also encourages employee input on job duties and career trajectory. But the biggest pro, by far, is the sense that your bosses actually care about you as an individual, separate from the work you provide. I had to be out for an extended period for multiple surgeries and was never made to feel any pressure to return or to check in while recovering. in fact, I was given a basket full of goodies to aid my recovery and keep me occupied (in a fun way) while I was on bedrest. I have never had such a supportive and caring management team. For candidates looking for a long-term position with a growing company that really appreciates work/life balance, this is a fantastic fit.

Cons

The learning curve is steep. It requires a substantial investment from both the employee and from the company. This can be daunting for some people, and getting promoted will take time and effort. Additionally, we are busy - really busy! This means the work is fast paced and that you don't have a lot of downtime on an given day. I personally love busy days because they tend to fly by, but some folks may not appreciate a fast pace. If you are looking for a temporary position, expect to move up the ranks very quickly, or are expecting a lot of down time, this will not be the right match for you.

1.0
Jan 18, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

They do not understand the value of SDRs within an organization. They do not give you the support you need. Within the first 60 days I was employed they fired both the director of sales and the sales development manager and left me hanging. The CRO would schedule 40 minute meetings with me on his calendar and then only talk to me for 6 minutes. Didn't ask any questions about the accounts I wanted to chase, didn't give feedback on suggestions, didn't care that I was watching webinars on my own time, didn't care about successful strategies other SDRs were finding, etc. Sales meetings were a joke. I would get on and he would ask people for their numbers, tell them everything they were doing wrong, and then he would say "okay everyone, get after it" as if that is motivation after seeing blank and check out faced on Zoom. It's unreal how little they care and invest in their sales org. You can get a better job at a company that understands and values SDRs, this company will not provide the support and trainings within their industry. When they say "inclusive culture" is a priority, they certainly aren't providing it, especially the chief revenue officer.

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LegitScript Response
5y
Thank you very much for posting your review. I’m sorry to hear that the experience you had at LegitScript did not meet your expectations. We continue to evolve and grow in all areas of the business and are learning every step of the way.
1.0
May 21, 2024

Do Not Work Here!

Recommend
CEO approval
Business Outlook

Pros

Used to be a great company to work for. Was flexible. Now best parts of the job are the remote work and the other analysts. Coworkers and lower management are all great.

Cons

Do not work here. This is a sinking ship. Everything that made this company worth working for has been slowly stripped away. We used to have 6 weeks of flex time off but they took that away and stripped it to 4 weeks with only a single week of carryover. We were told in a highly passive aggressive email that it was the fault of new employees for using their time off too soon that the policy was changed. We used to be salaried with highly flexible schedules but they switched us to hourly. We were somewhat ok with this as we were guaranteed 2 hours of overtime. They have recently taken the overtime away as well for cost cutting. We're the ones who need that money to feed ourselves and pay rent, not this multi million dollar company that boasts about their profits on a regular basis. If you live on the West Coast where this company is based, the salaries are unsustainably low. Don't even think of working here if you are on a single income, you won't make it. There is very little opportunity for upward mobility and when you are promoted, the promotion pay raise just takes the place of your annual pay raise meaning you would have made around the same amount more if you were promoted or not. The company recently hired on a contractor as a permanent manager who has since begun laying off beloved coworkers. These were incredibly hard working employees who were replaced by people the company feels they can pay less while doing the work of multiple people. Finally, even if you ignore every previously made point, do not work here because the skills are not transferable. This is largely not a tech company. Analysts are doing hourly grunt work. There is little to no opportunity for career growth. You will work until you are burned out and then realize you have nowhere else to go because any similar companies require tech experience. P.s. I didn't even cover the lack of diversity, two faced upper management, or the lack of tech support (our systems have been broken on and off for months) but note these are also issues

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LegitScript Response
2y
Thank you for taking the time to share your detailed feedback. We genuinely value input from our team members, as it helps us understand where we can improve and how we can better support our employees. First and foremost, I want to acknowledge the frustrations and dissatisfaction you have expressed regarding your experience. Companies have to evolve and change and we do our best to balance the well being of our employees with the needs of the business. We recognize that not everyone is going to be satisfied with our decisions or be comfortable with change, however, we do have many employees who feel differently than you do and love working at LegitScript. If you are open to it, I would welcome the opportunity to discuss your concerns in more detail and work together towards finding a possible solution that works for you. My door is always open.
Viewing 16 - 18 of 83 Reviews

Glassdoor has 85 LegitScript reviews submitted anonymously by LegitScript employees. Read employee reviews and ratings on Glassdoor to decide if LegitScript is right for you.