Quince reviews

3.3

60% would recommend to a friend

(179 total reviews)

Sid Gupta

75% approve of CEO

73% positive business outlook

Quince has an employee rating of 3.3 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quince employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

179 reviews
2.0
Aug 22, 2025

Can be great for the right person, but wasn’t for me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* The company is performing well, and the trajectory it's on looks promising. If you get equity in your offer it could be worth a lot one day. There's definitely potential for a lot of success and if they can pull it off, Quince will be the next big thing. It’s a great place to get in and invest in if you believe in it and the surrounding success of ecommerce / F2C * Quince offers employees the chance to take on a lot of responsibility, making it a good fit for those who thrive in a fast-paced, ownership-driven environment. If you want to level up your career and do things you’ve never done before, this is the place. *If work is your life and you place personal value on the success of the company you work for, you’ll do well here. * Pay is good, top market - but expect to work for it.

Cons

*Turnover is high - tenure is BAD * The company thinks it has a transparent approach to work-life balance (or massively lack there of), but there’s a significant gap between the messaging and the expectations. While they acknowledge that work-life balance isn’t their priority (they say it on meetings), it’s one thing to call the environment "scrappy" and quite another to expect employees to work until 9 pm or weekends regularly. * It can feel toxic when leaders talk about the "type of person" it takes to succeed at Quince, implying that those who struggle with the demands aren’t cut out for it. This creates unnecessary pressure and reinforces an unhealthy culture that revolves around overwork and leads to burnout. You’ll always feel like you have a target on you unless you’re a founders favorite. *There’s an underlying toxic tone in the culture that won't scale, as the fast-paced nature results in fear-based leadership. You do good at your job bc you’re afraid of what will happen if you don’t. Management needs to step back and empower employees to take ownership in a healthier, less stressful way. It is OK to tell people to take time off and find balance - work IS NOT life. * Power struggles between old hires and new employees create tension and hinder collaboration. It would be better to foster a more collaborative work environment.

2.0
Jun 29, 2025

Promising business with highly toxic management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues, challenging and interesting problems to solve, rapid growth, strong brand. Lots of promise if management issues can be solved

Cons

Founders drive a culture of fear, anxiety, and low trust that reverberates throughout the company. Public blame and shame is common. Any dissent is immediately attacked. Unclear decision rights, leaders can get railroaded for making decisions within their own scope of work. Attrition is high particularly in some departments. Several senior leaders have left recently for unclear reasons. Unhealthy working relationship with lack of mutual respect between US and India teams.

1.0
Aug 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay I guess but not worth it.

Cons

Lack of support from management or team. Only care about the numbers.. quantity over quality of work. Had 3 different managers and 2 different team leads while only working there for 4 months. Hiring process is very unorganized and the application itself is ridiculous for a CS role. Training also does not fully prepare you for this role.

avatar
Quince Response
1y
Thank you for your feedback. We’re sorry to hear that your experience at Quince didn’t meet your expectations. We recognize that having multiple changes in leadership within a short time can be disruptive, and we’re always working on creating more stability within our teams to ensure employees receive the support they need. We also hear your concerns about the hiring process and training. We’re in the process of refining our onboarding programs to better equip new hires for success in their roles. Ensuring that our team members feel prepared and supported is a priority, and we’re committed to improving this aspect of the experience. While we do have targets to hit, we are working on balancing quality and quantity and ensuring that all employees feel valued beyond just numbers. Your feedback will help us continue to improve in these areas. We appreciate your advice about management, and we’re taking steps to improve leadership support and development across the organization. Thank you again for taking the time to share your experience, and we wish you the best in your future endeavors.
Viewing 16 - 18 of 179 Reviews

Glassdoor has 185 Quince reviews submitted anonymously by Quince employees. Read employee reviews and ratings on Glassdoor to decide if Quince is right for you.