ReliaQuest reviews

You'll be exposed to many tools but will gain little experience outside of SIEM. They invest more money into gaining customers than growing their employees. Many managers are too young and inexperienced to effectively lead a team. There is constant animosity between Tampa and Las Vegas locations. Like all other MSSPs they run a sweatshop with little to no work/life balance. Highly skilled analysts have few opportunities but to leave. Sales teams are treated as easily replaceable and have high turn over. Hiring criteria are highly subjective while relying primarily on low skill/cost. If you're not in the good 'ol boys club you don't have much of a voice. You must drink the Kool-Aid or be relegated to a stagnant career. There are highly disparate compensation rates for those in the same role. There are some fantastic leaders but they're not entrusted to act autonomously. The CEO is arrogant and communicates that lying is just 'entrepreneurship'. The CEO constantly shares self aggrandizing personal stories. The CEO fails to accept criticism well and disparages competition and critics.

Management is inexperienced and doesnt know how to effectively lead. They are constantly understaffed and bringing on new clients. Getting raises seems to get more difficult as time goes on. Management seems to push a warped view on how their company is running and constantly disregards the fatigue, burnout or dissatisfaction of their employees. The work here is rather unstimulating and it gets rather monotonous and mundane after just a couple months. It is very much entry level work, if you already have a year or 2 of experience you would probably be better off finding something that you can sink your teeth into. The work is primarily triage and not much else. Being that its providing managed services on select tools, you have very limited visibility into costomer environments which can tend to lead to guess work. The only 2 phases of the incident response lifecycle you will touch is the detection and the analysis phases and then hand off to the customer from there, where you may or may not here back from them. If you are fresh off the boat and are in need if experience, this place may be an option for you. In all actuallity you could probably train anyone off the street on the SOPs in a couple months.