Is Reputation a good company to work for?

Reputation has an overall rating of 3.4 out of 5, based on over 490 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 54% of employees would recommend working at Reputation to a friend and 35% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

54% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (8) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 43 reviews)); "Great people that work there" ((in 38 reviews)); "work life balance is great" ((in 29 reviews)); "Great team and collaboration to help everyone succeed!" ((in 29 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 31 reviews)); "Lack of team cohesion and leadership" ((in 21 reviews)); "Constant executive turnover, mysterious layoffs with little or no communication about 'reorgs,' creating a culture of fear and uncertainty." ((in 9 reviews)); "The CEO always raves how this will be a US based company and you will never be dealing with someone outside of the US, but now they are outsourcing a lot of the work." ((in 4 reviews)); "Communication is inconsistent at best, and we're told of changes after they happen." ((in 4 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.4

54% would recommend to a friend

(84 total reviews)

Joe Burton

58% approve of CEO

35% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

84 reviews

Reviews about "Management"

Return to all reviews

2.0

Oct 18, 2015

From so-so to Abysmal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The biggest pro that warrants a two star is strong brand recognition. Reputation.com was first to market and has a strong foothold in online reputation management. This is a stepping stone and nothing more.

Cons

Turnover galore Weak senior leadership Organizational confusion No process, limited resources, no training Fail fast fire quickly Has much of the negative associations of an unfocused start up and ruthless cost cutting initiatives of a post IPO player with none of the pros that balance the cons. Most staff from 2013 to 2014 have moved on by choice or otherwise. You're ancient at one year of employment. Some talented people remain at the organization but I wonder if virtue, faith, or confusion guides them to play on amidst silicon valleys rms titanic. Frigid water looms large below this temporarily buoyant vessel. I hope they secure a life boat.

1.0

Sep 28, 2015

Stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free lunch 3x a week. (There are a lot of ppl noting this bc it is truly the best thing someone can say about this company).

Cons

Completely dysfunctional and top-down work environment. Sr management makes unilateral decisions and expect all workers to just fall in line (regardless of how results may negatively affect the customer). Products consistently fail to deliver, due to overselling, unrealistic deadlines and expectations. Huge turnover rate – best employees are leaving, and replaced by less talented individuals. HR will comment on these reviews and say 'thanks for your feedback' etc, but it has been provided all along by employees past and present, and nothing new happens.

1.0

May 29, 2015

Small Business Consultant

Small business consultant

Recommend

CEO approval

Business Outlook

Pros

Able to work remote and avoid the office drama.

Cons

Revolving door of employees from upper management to entry level sales. No training program. Authoritarian management style, constant program changes, constant department changes, constant layoffs and hirings. Their customer "care" can be best summed up by the phrase, "take the money and run".

Reputation Response

10y

We appreciate you taking the time to deliver candid feedback to us, and wish your experience working for Reputation.com had been more positive. As any start-up technology company, we do experience more organizational change than in other industries, but we try to make these changes thoughtfully and with care, especially when changes impact employees. Ultimately, a successful business plan translates to good things for the business and for our employees. With regards to customer care, rapid growth in the business sector over the past year has resulted in a less than ideal experience for some of our business customers. Solving this is one of our top priorities in 2015, and we have made key leadership hires and strides in process improvement over the past three months as a result. We are excited about the positive changes we've made, and hope you have found a role at a company who is equally as dedicated to their employee's and customer's success.

Viewing 61 - 63 of 84 Reviews

Jobs at Reputation

Account Executive, Enterprise

United States

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Sales Development Representative

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Director, Customer Success - Automotive

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