Reputation reviews

3.4

54% would recommend to a friend

(461 total reviews)
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Joe Burton

58% approve of CEO

35% positive business outlook

Reputation has an employee rating of 3.4 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

461 reviews
5.0
Jul 31, 2018

Fast, Steady, Challenging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Now is a great time to join Reputation.com. The company is established enough that it is steadily generating revenue, but young enough that you get double digit growth, startup culture and a meaningful work from the get-go. The overall culture is very collegial, with an open space setting, so don't expect a corner office :) , free snacks and lunches and regular team events. Another facet of the culture is a single-minded focus on winning and customer satisfaction. The people who will thrive in this culture are the self-starters, the people who like to learn and be challenged every day, and are not afraid to wear multiple hats to get the job done. Make sure that is what you are looking for before joining.

Cons

One of the disadvantages of being in a high growth company is that there is always way more things to do than you will have time for. I personally like it but I know people who find it frustrating.

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Reputation Response
7y
Thank you for your review! Great recommendations for leadership and feedback for our future employees. We'll pass along the suggestions for better forecasting, inspiration and vision. We're so glad you're part of the Reputation team. -Erin, Community Manager
4.0
Jul 5, 2018

Solid SaaS Company

Recommend
CEO approval
Business Outlook

Pros

Amazing people: hardworking, driven, and they really care. Solid platform.

Cons

Inevitable bugs of a SaaS platform.

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Reputation Response
7y
Thank you so much for your feedback and your generous review! We've heard there are some excellent candidates that have interviewed for CEO with CX backgrounds. It's just a matter of time before they select the best fit for Reputation.com. We're anxious as well!
5.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been working for Reputation.com for last 3.5 years across multiple locations (Redwood City, Tempe and India). The company offers great opportunity to work on interesting business, technology and engineering problems such as collecting and analyzing data from 100s of sources, dealing with ever exploding data, building high performance solutions and continuous integration and delivery of a huge number of services. We extend our SOA/micro services philosophy to how we manage our teams. If you like taking on end-to-end "ownership" from architecture, design, development, unit and integration testing to monitoring health of your services in production, this is the place for you! Working at Reputation.com offers you growth across all aspects of building software. What I like most about my job at Reputation.com is to help our customers help their customers better. The new Redwood City and Tempe offices are great collaborative workspaces. A game of ping pong once in a while is a great way to unwind and we have subsidized lunches 3 times a week! I like the flexible work hours and working from home from time-to-time (of course with some overlapping work hours with rest of the team). It helps me work on my own schedule. HR is more involved for the last 6 months and things are changing for better. Executive team has the eyes on the ball and expect employees to take on more ownership.

Cons

Growing pains need to be managed better -- Sometimes everyone is focused on their own tasks that it's difficult to understand what's happening across the board. Being an agile and innovative company at times comes at a cost of dealing with some intermittent chaos. This has to be managed better with strictly streamlined processes and tools to help employees achieve their goals. Need to empower the teams to be more efficient and accountable so they can grow with the company. Hire more managers to help remove some roadblocks for employees so that they can run faster.

Viewing 175 - 177 of 461 Reviews

Glassdoor has 489 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.