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      VSP Vision

      Engaged Employer

      VSP Vision Customer Service (CSR) reviews

      3.1

      76% would recommend to a friend

      (25 total reviews)

      Mike Guyette

      78% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Customer Service (CSR) employees have rated VSP Vision with 3.1 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. VSP Vision is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      25 reviews
      4.0
      Oct 7, 2019

      Great place to work..

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      VSP is a great place to work, the training is in depth and spaced out so you can apply what you have learned , before moving on to the next subject . CSRS can get burnt out, it's a very high volume call center. Can work from home .

      Cons

      CSRS can get burnt out, it's a very high volume call center. And if you're stats are not perfect, you have no chance for advancement. But it is ultimately up to the individual to put in their full effort.

      4.0
      Feb 1, 2019

      Best place to work ever

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is amazing and the people are supportive, the managers are leaders.

      Cons

      The Health insurance is a high deductible plan, which is costly to the employee when the insurance is used.

      1.0
      Jul 16, 2017

      Horrible

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked in 3 different business units since the beginning of my career at VSP and I can honestly say there are a lot of good managers that truly want to help you advance.

      Cons

      Each business unit is different and management in my current unit are extremely unprofessional, a lot of micro management and a feeling of no trust when it comes to management. Benefits are no good and for being a vision insurance company you would think they offer their employees the best vision benefits.

      Viewing 22 - 24 of 25 Reviews
      Related searches: VSP Vision Customer Service (CSR) jobs | VSP Vision Customer Service (CSR) salaries | VSP Vision benefits | VSP Vision Customer Service (CSR) interviews
      VSP Vision reviewsVSP Vision Customer Service (CSR) reviews

      Glassdoor has 290 VSP Vision reviews submitted anonymously by VSP Vision employees. Read employee reviews and ratings on Glassdoor to decide if VSP Vision is right for you.