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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

It is like a small family working here. They are great. Lots of different opportunities to fit a variety of personalities and career potentials. And I love that they employ spouses of active-duty military as well as a lot of military retirees.

Cons

You have to be self-motivated to be a good fit.

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First Command Financial Services Response
1y
Thank you for submitting your review and sharing it with us. We are thrilled to hear that the people you work with have a positive impact on your experience working here. Did you know that nine out of 10 First Command Advisors are military veterans or military spouses? We take pride in hiring from the military community and are confident in their ability to connect with our incredible clients and support our mission of coaching military personnel and their families in their pursuit of financial security. Keep up the positive motivation and thanks for sharing it with us here in your review.
5.0
Oct 15, 2024

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

The following is why First Command is a great place to work: exceptional work-life balance, growth opportunities, accomplishments are celebrated, employees and diversity are valued. Benefits are also outstanding.

Cons

At this point in time - there are not any disadvantages for working at First Command.

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First Command Financial Services Response
1y
Thank you for sharing your positive review. We're thrilled to read that you find First Command a place to do your best work and that you feel rewarded for your contributions here. The culture our people foster in the field and at the Home Office stems from our commitment to serving others, especially our nation's military families. Each of us brings value to our mission of coaching military families in their pursuit of financial security, and our clients depend on us to execute that mission. Thank you for keeping us accountable.
3.0
Oct 15, 2024

Very discouraging workplace

Recommend
CEO approval
Business Outlook

Pros

Work from home Monday and Friday

Cons

Constant changes, old equipment, and not enough upward mobility

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First Command Financial Services Response
1y
Thank you for writing your review of First Command. We appreciate you sharing some of the benefits of a career here including our approach to hybrid work. We're also grateful for your feedback in areas for improvement including change, equipment and mobility. We are evolving to better serve our military clients. Our transformation will focus on providing our employees and Advisors with the proper tools and resources to coach our nation's military personnel and their families in their pursuit of financial security. This will require our entire team to be on board and navigating change together in alignment with our values and with our mission as their north star. We wish you the best in your future endeavors.
Viewing 298 - 300 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.