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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
4.0
Oct 15, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great training program, friendly environment

Cons

Old technology. Process is very long

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First Command Financial Services Response
1y
Thank you for writing a thoughtful review of First Command. We agree that First Command is a great place to work. We believe it is because of the people who work here that you've experience that friendly environment with a strong culture that is driven by our mission of coaching military personnel and their families in their pursuit of financial security. Each of our employees and Advisors play a role in ensuring we maintain that healthy workplace environment and will continue to rely on critical insights from you to grow as a business. We will be sharing your feedback on business technology and processes with the executive leadership team.
5.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Serving the military community Strategic outlook ELT is human and compassionate, transparent as much as they can be

Cons

Fort Worth campus is old and needs upgrades

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command. Many of our employees and Advisors tell us one of the most compelling elements of a career here is serving military personnel and their families in their pursuit of financial security. Our internal goals may shift from time to time but our dedication to serve our military clients does not falter. We are thrilled to hear that you are benefiting from our strong executive leader communications. To grow, we rely on feedback like yours so we're grateful you've taken a moment to share some. We encourage you to connect with your leader about new opportunities and ways to work. We'll also share that insight with our executive leadership team.
5.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time working at First Command. I have learned a lot about the company as well as the products we provide. Through my work with clients, I have been able to expand my knowledge of our company and how to best serve our clients. I feel that I have been equipped by the company to provide great quality services. I also have seen my team and regional office show their appreciation of the work that I have done. My team has lifted me up and helped me grow as a person as well as an employee.

Cons

The only downside I can think of is that as a remote worker, I don't always get to be a part of the events my office puts on. However, in this season, this format is what best serves my family and me.

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First Command Financial Services Response
1y
Thank you for submitting your review and sharing it with us. We are thrilled to hear that First Command meets your needs in order to do your best work. The people you work with have a significant impact on morale and are the driving force behind our strong mission of coaching military personnel and their families in their pursuit of financial security. As a remote worker we highly encourage you to share some insights with your leadership team about how we can best share our internal culture in digital spaces. Your feedback is greatly appreciated and will be shared with our executive leadership team.
Viewing 295 - 297 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.