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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (576 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by demographic groups

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      576 reviews
      5.0
      Dec 1, 2023

      Good

      Software egnineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place and flexible schedule

      Cons

      Nothing bad. Everything is fine.

      avatar
      First Command Financial Services Response
      2y
      Thank you for sharing your experience. We seek to attract and retain talented people who are committed to serving our clients. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. As an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Our goal is to attract the best people and reward them for committed service. Thank you again for your feedback.
      3.0
      Nov 22, 2023

      Not for me

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that worked there were friendly. I worked in HQ so it was nice to have an onsite bank and ATM accessible. Different food vendors for lunch was nice. There’s a gym onsite as well.

      Cons

      Too many systems the company uses for account information and databases. It can be confusing at times. The culture could use some improvement. When I started working for the company I didn’t receive anything to make me feel welcome. Not even a pen. My department was heavy on the micromanaging which isn’t necessary. While majority of the company worked 2 days in office, my department worked 3 days. My department and others are overworked and underpaid.

      avatar
      First Command Financial Services Response
      2y
      Thank you for your feedback. We appreciate your comments on the benefits of working in our Home Office. First Command is owned by employees through an employee stock ownership plan (ESOP), and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. Our company leaders maintain an open door policy. We encourage employees to discuss business-related problems with their supervisor or management and offer suggestions on how to improve. We also rely on Glassdoor reviews to gain critical insights, so we again want to thank you for your feedback.
      5.0
      Nov 13, 2023

      Advisor

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Moral is high Good Work ethic

      Cons

      None None None None None

      avatar
      First Command Financial Services Response
      2y
      Thank you for sharing your experience. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback.
      Viewing 376 - 378 of 576 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.